Didn't get to stay. Arrived and tried to check in - had booked directly via phone. Check-in area was large public bar, loud horseracing on TV, foul-mouthed yobs screaming obsenities at the screen. Rudest woman in the world demanded more money than agreed. Utter filthy hell-hole. Explained it wasn't about the money. Wife said, "Get me out of here!" Left.... More

Stayed here for 1 night (sat 4th May) booked through Late rooms, they sent confirmation and called the hotel, when we arrived they didn't have our booking!! A young girl tried to find us in the signing in book while leaving us standing with our bags, we showed her and wrote down the reference number - but still they didn't... More

myself & my wife regular visit the brentwood hotel we can never say anything bad about it from the time you arrive you are treated like you are one of the family from all members of the staff right down to the owner Nadine the rooms are allways clean the food is fantastic and the prices are excellent I would... More

Only stay at this hotel if you love kareoki, very loud music and lots of people, including the receptionist, standing outside the front entrance smoking. This hotel was described by booking.com as pleasant but it would be more accurate to say it is lively, noisy and suitable to people wanting entertainment and a party atmosphere. Pleasant is not in that... More

I and my wife had a very warm welcome with all the friendly staff couldnt of asked for more bubbly and happy staff the waitdress's for the mornings were very helpful and the youngest little one has got good customer service and always got a smile on her little face always topped up tea and coffee and toast and the... More

A great place to stay where nothing is too much trouble for the friendly,bubbly staff working there.Sue cooked us awesome breakfasts,served by her lovely daughter,the curry made especially for our party at half time was awesome and the gorgeous Wendy and young Wendy were attentive and very helpfull throughout our stay.Brilliant staff working so hard in all areas. The rooms... More

I intend to put this hotel on the ferret they are unhelpful, arrogant, and the rooms are dirty and most of the facilities don't work when I complained I was told to leave or stay but I would lose my money we left I was so upset it was new years eve ruined. Trading standards will be contacted too

This is a budget hotel. It's not a big chain hotel. Lower expectations accordingly and you'll be fine. We stayed overnight, mainly with other members of the same wedding party. This meant we were pretty forgiving of the noise, but this could otherwise have been a problem. We found the room a bit old-fashioned and in need of a make-over,... More

That's about it really. Clean Sheets, Hot Breakfast and a very good location. For £45 what more could you ask for! Ok, the hotel is by far the cheapest in the centre of Porthcawl and the poor decor in the rooms reflects this however; I would say, that It certainly offers good value for money.