What a hotel!! As soon as I drive down the hill into the village I feel like I'm coming home. Choose the Valentines package this time. In our room a beautifully package single red rose(which is still alive 6 days later) on the bed with fluffy bathrobes. Later arrived champagne, strawberries and dipping chocolate. My husband thought all his Christmas's... More

Excellent Staff all round. Superb food, extremely interesting location. More

Just arrived back after a thoroughly relaxing weekend with my husband. From the time we arrived, the staff were friendly, helpful and polite. The room was spacious, clean and comfortable. We spent time in the spa area which was lovely, very relaxing. The pool, steam room and sauna were pristine and not overcrowded at all. Our food in the evening... More

Very spacious and comfortable room, friendly and attentive staff, well cooked & not ridiculously expensive bar meals, excellent breakfast, and great to have use of the pool/sauna (although the changing room was rather chilly). Location is very attractive and the mill is worth a visit (and I don't mean the on-site Edinburgh Woollen Mill, which is full of the usual... More

Just had 2night break here with 5 friends our second year . Break was perfect from start to finish. Arrived friday had afternoon tea was lovely , dinners were excellent and beautifully presented. Staff excellent service and friendly. Rooms very spacious and clean. 3 had treatments massages and manicure and were so relaxing therapist very good. We all enjoyed our... More

We stayed from the 31st Jan- 2nd Feb 2012.We rented the Waterhouse which is right on the river,it was clean and tidy with everything you need for self catering,however the inventory stated 6 glasses, cups, plates that sort of thing when in reality only 4 or 3 of these items were in the kitchen.If u want to nitpick the windows... More

We booked the Burns Supper night at New Lanark and what a wonderful stay for the price. We arrived on Friday afternoon and had afternoon tea in the lounge. Very reasonable at £7.95 per person with a lovely selection of fresh sandwiches, cakes, scones with cream and jam, and home made shortbread. The young man who served us could not... More

The Hotel is situated in the heart of a UNESCO site. It has been transformed into a nice, 'Boutique style' Hotel. The reception and lounge area have been tastefully designed along with the restaurant. There is free Wi-fi in public areas. The hotel has two lifts or three stairways for the energetic. The bedrooms are situated on the 5th and... More

My wife and I have stayed several times in this delightful hotel. It's situated in a very quaint and extremely historical site. It's close to Glasgow and not too far from either Edinburgh or Stirling. We've actually found that going to the hotel's own website usually gives the best offers. We notice, for example, that dinner, bed and breakfast and... More