Our fourth stay at this relaxing hotel. This is a really calm and relaxing place, very quiet in the winter which is why we love it so much. The staff are really pleasant and friendly,rooms are clean and comfortable. More

Only avoid this hotel if - like me - you are only 6 weeks into a new year diet. My husband, who is one of those annoying 'eat to live' gym-going Spartans who never gains weight and even he gained 3Ibs. I gained 4Ibs in a week. Oh dear....I'd only just got my size 14 jeans to fit again. Now... More

Situated in a quiet, up-market part of Puerto Calero with a good selection of restaurants and bars at the nearby marina. Handy though for Puerto del Carmen, which is 3 kilometres away.(free bus or a pleasant walk). This is a large hotel set in extensive grounds, with 3 pools and lots of secluded areas with sun beds. Public rooms are... More

Returned again with friends in January and we all had a great time. Absolutely nothing to mark this hotel down for, everything was perfect, relaxing and simply superb. I simply can't understand how people criticise the hotel for not being what they expected. Reading the reviews it is perfectly clear that the hotel aims to provide a relaxing stress free... More

Fourth time here--including Christmas last year which was wonderful. Each time I have enjoyed the hospitality-the food-the entertainment, and the facilities. This time I have gathered a few of my friends to come with me and I am sure it will come up to the praise I have heaped on it , It is good for all ages and has... More

Stayed for 2 weeks in January and didn't quite get the weather that we expected. However no complaints about the hotel. Nice exclusive and quiet location (car handy). Good pools (but cold!). OK rooms and clean. Considering we were there for 2 weeks all inclusive the Buffet was OK but a bit tedious towards the end. Great service though. The... More

The staff go out of their way to make your stay as good as possible. Facilities are excellent. And although the hotel was very busy during our stay from Jan 12-26 nowhere seemed overcrowded at any time. Would we go back? Definitely. To be recommended if you're looking for value, comfort, and service. More

we travelled as a 3 generation family of 6 to celebrate our daughters 21st and 16th birthdays. The hotel was lovely and the food good. The pools were freezing however the heated one was just bearable in November. The hotel made a big effort for us so that we could celebrate the birthdays. Our only gripe was that the front... More

My wife and I stayed here for 5 days in late January, and we agree with all the positive things written by other guests. No point in repeating them all again. So would we pay a return visit? Yes ... 'nuff said! More