Thankfully I had the pleasure of reading recent reviews of this hotel from disgruntled travellers, 7 weeks before I was due to stay here. I'd booked with Travel Republic, who didn't bother to alert me to the fact that the all-inclusive isn't in fact proper all-inclusive after all. Thankfully after making them aware, I have received a full refund of... More

Don't bother booking All inclusive - it's not set up for this to the standards that we normally expect! Met by a surly male receptionist who demanded my Accomodation voucher - excuse me but this was not something that Thomson provided! He did not like this and snatched my e-ticket off me with a threat that he would ask for... More

Got back on Thursday from this terrible place, whilst the hotel is beautiful and the village pretty the management of this hotel is a disaster. No snack bar was open when we arrived and they weren't offering snacks two weeks later when we left. The Spa also was not open and the indoor pool empty and then being told all... More

Got back yesterday from a week at the Utopia. We thought the hotel was lovely, the lounge and reception were light and clean and our room was exceptionally nice with a Jacuzzi bath and upmarket bathroom suite. The staff were very friendly and we really enjoyed the Greek food. It was a little disconcerting to find that the drinks were... More

Sadly the Thomson & the hotel itself don't represent the hotel properly. Many of the other package holidays are the same and need to be changed. So items not as they were: no snack bar, no swim up bar, no bathrooms in rooms, no entertainment, no mini bar, no gym - they were still waiting for the equipment, no bottle... More

Just got back from the worst all inclusive holiday we've ever been on.Only beer and so called wine were available from 09.30 until 21.30 not 23.00 as advertised.The lobby bar was the only place to get any spirit's if you wanted, this bar didn't open until 19.30 but was for paying guests only, so if you wanted anything other than... More

Well just spent 5 days in this hotel... Almost saw a near rebellion of dissatisfied Thomson customers. We booked independently and expected all local spirits, soft drinks, beer and wine until 11pm. On arrival we found that only beer and wine were avail until 9.30pm! Hence the rebellion!!! Anyway the hotel itself is pristine, the bedrooms comfortable... Yes no dressing... More

We booked this hotel with Thompsons and as we speak there are 30 guests in the hotel lobby in uproar! We booked this hotel as all inclusive only to arrive to be told hat the all inclusive option only includes local beer and Vinegar (I mean local wine), and only up until 9.30pm at night. No spirits, no coffee, no... More

We went to Utopia June 2012 and on arriving realized the information we were given was not entirely true, we were told it was on flat land but soon knew we would need a car to get around. Next morning we woke up to builders chatting whilst eating their breakfast below our balcony and every morning of our stay, they... More