Staying at Cat ba Island Resort and Spa is like going to heaven for a few days - a taste of paradise - the resort is beautifully laid out with incredible views of the bay, sea and islands and the hotel works hard at pleasing its guests. I have to wonder if some of the other reviewers of this hotel... More

Was not bad but I give 2 or 3 star. Food was very very poor Room was large but very noisy (not because of the waves but every words said within 300 m would be heard) Facilities were not well maintained Highly recommended to give it a miss

This water themed luxury resort is pretty flashy by Vietnamese standards ; lots of refreshingly cool rooms with great views ,a Pirate themed Cave that has a bar with live music meandering paths flanked by well kept gardens ,massage and beauty spa rooms , two sparkling pools and a water-slide on a hillside that spills into Halong Bay with a... More

After having read the reviews we decided to stay 2 nights at this hotel and while this place has amazing potential the customer service is shocking. We were woken up each morning by the noise of the staff and their high heels screaming to each other in the hallways, our deluxe room satellite signal did not work correctly, the toilet... More

We stayed one night in the hotel. The price is too expensive compared to other hotel in Cat Ba and in Vietnam. The main swimming pool was not working. The small one was. The rooms are nice, nice bathroom. But the beds are really too hard. The breakfast is nice. The hotel is not situated in the center of Cat... More

This place was a nightmare! We pre purchased this hotel on Agoda (this was the first and ONLY time i have not checked out tripadvisor, silly me) we rang the hotel for a pick at the ferries dock. They forgot about us. So we rang them again. Again they forgot and finally after waiting for 2 and a half hours... More

When you first arrive you will be saying things like "wow, what a view" and "look at that sunrise". But unfortunately, location isn't everything. First off, it's a half of a mile walk up hill to the resort, which is fine if you pay a local motorbike for about 1 USD or 20,000 VND. No problem. The receptionists are nice... More

Lack of competition for higher grade lodging, this place knows they have the corner on the market. The service is mediocre at best (pool staff apparently too lazy to "open" the water slide, a room key that took 2 days to get properly fixed), food (even simple tea and coffee) that was below par, mosquito infested rooms, and a debris... More

December is clearly not the busiest time on Cat Ba. I'm guessing only 10 rooms in this mega hotel were occupied at the time we were there. That's probably why we got a sweet deal on the room. We booked it through Agoda.com, which has been a very helpfull site in booking hotel rooms all through Asia. If you have... More