Excellent staff.....excluding the Manager. He should be fired...... Would never want to listen to any concerns. In terms of all-inclusive.....maybe semi-inclusive at best. ...you can only eat at certain times and the bar shuts down at 10pm??? Wtf is that all about..make sure to buy duty free booze because you are going to need it..one morning I wanted some fruit... More

Just returned from two weeks vacation at the Paradise Oceanic Hotel, and although there were a few hiccups along the way, it was just as good or better than the first time. When we arrived at the airport and went through the usual line ups we were welcomed by the same previous sunwing rep and she had a big smile... More

We stayed here from February 9 through Feb 16. The weather was a nice breezy 70-80 degrees. It was humid, but that was only noticeable when we zip lined or when my husband did an early morning run. The hotel room was nice and spacious. There was a nice little sitting area on the back balcony. The only think I'd... More

I found the roof-top pool to be un-realistically stunning. It has an insane view of the whole west bay beach.. Its like nothing you can find in Roatan!! Its relaxing and almost private!! Very classy touch from the Hotel. Rooms are comfy, with good cable and internet... plus they have a wide balcony.. I can't complain at all about them,... More

My husband and I travelled there for the week of Feb 21-28/13. The resort/hotel is not a 4-star-far cry from that destinction-SunWing's online profile should be updated to the correct information and amenities that are actually available. The resort does not have 5 restaurants, a spa, or a shop. The resort has one kitchen which supplies the different locations that... More

My husband and I have just returned from an All-Inclusive Sunwing Vacation to Roatan. We stayed at the Paradise Oceanic Hotel in West Bay, which, according to the Sunwing Brochure is a 4 Star Resort. Having travelled to the Caribbean every year for the past 10 years or so to many different all-inclusive resorts, I thought I was aware of... More

Go to Roatan but DO NOT GO to this resort. Although almost a week of rain did not help, this hotel is at best a joke. Cold, horrible food, rooms with no chairs or much else for that matter, a limited drink list. Everything is at a premium - need beach towels, they will be available in 2o minutes. Need... More

I have just come back from Roaton on Monday. My Husband and I had a Great time at this resort. We have travelled every year to the Carribean, to 4-6 Star Resorts. I will rate this resort as a 4 star. Rooms: The rooms are very basic , but very nice. The maid service was the best we have ever... More

You might wonder why i have given this Hotel a "very good" rating after you read my story. We chose this spot because it had been built in 2011 and the alternative properties looked tired. It was very nice: tile, granite, tasteful decorations, flat screen T.V. The top level with a fresh water pool, bar and nice lounge chairs is... More