Great service as a 5 star hotel should have, great location in the vineyards for both business & recreational activities. The hotel is a little bit oudated and I would not pay on my own the rates asked

The Schloss Reinhartshausen Kempinski in Eltville near Mainz, Wiesbaden and Frankfurt is an old castle - and the interior is just like that. The technical interior is more like the 60´s and I assume it will get a little warm inside - didn´t see any AC. But: The entrance is amazing - big, very open, spacious, the reception is quick... More

The hotel building is very nice and gives you an impression of glamour. The staff is friendly. But the prices for wi-fi is ridicilous. 25 euro per day per device! This should be included in the room price. Breakfast was not impressing and in line with the impression the hotel gives you in genreal. Service is also a litle bit... More

Tripadvisor should include the rating good. This hotel is just that but definitely not very good. Paid WIFI (25 Euro a day) is not of this time anymore. Especially when the wifi doesn't work. A hotel without a day (a Kempinski hotel!) is simply ridiculous. All the rest was good. The hotel is nice, the suite wonderful, service is good.... More

I have stayed here twice on work related visits and have found the rooms extremely comfortable, the breakfasts are fabulous, the restaurant at the winery is excellent, and the staff are super helpful and friendly. The only downside is the lack of internet access in the rooms, and limited choice of TV - the only english language station was CNN.... More

The Schloss Hotel Kempinski is a beautiful german style hotel. The elegant, not too modern style will provide you the basis for a comfortable stay. Breakfast was good. Dinner was okay. The location is good an the surrounding park gives a relaxing feeling to the place. Unfortunately, one can hear the Autobahn close by.

Our arrival at the Schloss for the weekend was greeted by a member of staff who immediately took our suitcase to reception and offered to park our car. His colleague in reception had our key and the registration form ready for us to fill in. He then took our case and showed us to our room. Although we had planned... More

How do you arrive at a 5 star hotel and have to unpack your 5 cases yourself with zero help......then put your cases in reception, go park your car and come back to find they haven't even moved your cases? Stayed for 2 nights. Rooms clean and reasonably maintained but very dated - shower (complete with gold coloured taps) was... More

This castle is simply beautiful, we loved it. We stayed in a suite, and it was huge, really big, even with 2 bathrooms!!!, the deco is very elegant and classy, it is an old building and the renovation has been done accordingly, very elegant and with lots of golden details. The breakfast was also quite good, not the biggest buffet... More