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skimmer - Picture of Comfort Inn & Suites Oklahoma City West - I-40

Photo: skimmer

From Review : Nasty Pool!! of Comfort Inn & Suites Oklahoma City West - I-40
skimmer
Mold
Bathroom
filth on walls
Bad location!!! Wouldn't stay again!
Bad location!!! Wouldn't stay again!

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cutecouple13 wrote a review Jan 2013
5 contributions1 helpful vote
+1
3.0 of 5 bubbles
Our stay here was good. Other than expecting to have a quiet relaxing evening in the pool. Pool was filthy, water cloudy, cigarette butt in pool and smoked cigarette and hair in Skimmer. Other than that every thing was great. Be careful when getting in the shower, tub was slick
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Date of stay: January 2013
Response from rohitkpatel, General Manager at Comfort Inn & Suites Oklahoma City West - I-40
Responded Jan 15, 2013
Please accept my deepest apologies for our mistakes made in regards to the swimming pool not being up to standards. We have had a bigger than normal demand for the use of our swimming pool due to large groups staying with us and unfortunately the swimming pool wasn't up to standards when you used it. We had notified our pool company to come out and service the night you notified us about the problem. I have personally cleaned the swimming pool tiles and can assure you that this will never occur at our hotel again. Thank you for your comments and we are happy that you enjoyed everything else about our hotel. If there was any good that came out of this unfortunate experience, it is that we have grown and learned alternative approaches to these situations. Please give us another chance when staying in Oklahoma City.
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