Three of us (scuba divers) stayed there together. The first night we got there the airco was completely broke and management did not offer any help. It was so hot we tried to sleep outside on the benches, but still could not sleep as it was unusually hot - even for BON. We had to spend 1/2 of the next day tracking down help and waiting for the help to arrive. It only partially worked the next night in one room. Lost another nights sleep. Finally forced mgmt to give up another unit so we could move there. After we had agreed to pay an upcharge (which was NOT a common thing at the time), we had to struggle with them the rest of the week to even use the Airco and was continuously degraded because we felt we needed it. At checkout time, I believe the source of the problem came to light. We were told that we were "spoiled Americans" and that she and everyone else on the island did not need A/C at all. I was absolutely shocked! I work very hard for my money, and although I won't waste it, I won't hesitate to spend extra to make dive trip go smooth. $10-$20 / night was not big deal. The problem I had was the unwillingness of management to accomodate my needs when having the capability to do so and then finally the racial slurs at the end of the stay. This is unacceptable under any circumstances. The facilities were nice and enjoyable - when repaired. The management make it to where I would NEVER go there again.
- Also Known As:
- Coco Palm Garden And Casa Oleander
- Coco Palm Garden & Casa Oleander Hotel
- Coco Palm Garden & Casa Oleander Hotel Bonaire
- Coco Palm Garden Casa Oleander
- Coco Palm Garden & Casa Oleander Bonaire, Caribbean