I have stayed here 5 times over the last 12 years. My last stay (Jan 23rd to 27th, 2012)was extremely disappointing. The Antilles Resort Group owns it now, but it used to be owned privately by the Faraquars, until Mack passed away a few years ago.
Stay away from this place! The people at the front desk are very nice, and helpful. but the units are in bad disrepair. The "housekeeping" staff provides the bare minmum, and our unit had broken tile in the pool, and we found two live cockroaches during out stay. The bed must be 20 years old, the mattress has no support. The one night we had dinner at the restaurant on site, their refrigeration unit was broken, and the enchiladas which we ordered used shredded chicken and beef, they were disgusting. They couldn't serve us ice cream because the unit was broken.
They seem to have no pride in keeping up the place, they are woefully understaffed, and there is a new a new building going up next to it with all the trees nearby being cut down so the "privacy" they are touting with the pools in each unit will be a thing of the past.
- Also Known As:
- Pavilions And Pools Villa Hotel St. Thomas, U.S. Virgin Islands - Charlotte Amalie
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