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Reviewed August 20, 2012

The Cameron Highlands Resort is just about the best hotel we have stayed at in Malaysia.
Yes it is rather more expensive than many hotels, on par with European prices, the difference is it is also run with European standards.
Situated directly across from the golf coarse it is ideal for the hacking fraternity, but it is also well situated for most of the highlands amenities.
The rooms are spacious, clean and well appointed.
The lack of a pool may put off some but apart from that there is little to want for. Even the snooker table is kept in good order, now that is a first for Malaysia.
The food, both breakfast and dinner, is of the finest quality with a variety that should meet with the approval of most pallets.
The spa village offers a fantastic array of treatments in a splendid setting. We choose to take the earlybird tea bath and massage after an early morning trek along track 10 to the first peak and back, the mussel fatigue just made the whole experience that much better.
We tried very hard to find a fault with the hotel and the best we could come up with is:- perhaps the frontage windows could be double glazed as there was some traffic noise at night, so my wife told me.
The added bonus however was the service that the staff offered. Nothing was too much trouble and everything was done with a smile. The staff have ensured that whenever we return to the Cameron Highlands there is nowhere other than the Cameron Highlands Resort that we will stay.

Date of stay: August 2012
  • Trip type: Travelled as a couple
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Thank Twitchyjim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, General Manager at Cameron Highlands Resort, responded to this reviewResponded August 20, 2012

Greetings from the cool highlands. Thank you for your recent stay and for the wonderful review of the Cameron Highlands Resort. My team and I are overwhelmed by your generous compliments. We strive to give our guests an inspiring experience that is unique and exceeds expectations. Thank you once again and we certainly look forward to welcoming you back in the near future.

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Reviewed August 19, 2012

I did not have high expectations of my holiday in Cameron Highlands having been there 20 years ago. However, I was pleasantly surprised at how much I enjoyed my stay there and Cameron Highlands Resort was a key factor.
We had 2 connecting rooms and they were very spacious. The only downside was there was no bathtub. Ample parking out front eventhough the resort was fairly full. The spa was excellent (we were there 2 days in a row!)
Throughout our stay the service level was superb. The front office was obliging and knowledgeable. Special thanks to Jim who did our check in and check out and the manager, Wayne. They both ironed out problems without inconveniencing us or making a big fuss - very professional. The strawberry compote at the end was a nice touch, as well as the personalised phone call. We will definitely return!

Room tip: For privacy, choose rooms on the upper floors
Date of stay: August 2012
  • Trip type: Travelled with family
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2  Thank SpYap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, General Manager at Cameron Highlands Resort, responded to this reviewResponded August 20, 2012

Greetings from all of us at Cameron Highlands Resort. Thank you for your recent stay and for taking the time to write this excellent review. My team and I are delighted to hear that you had such a great overall experience with us. Nothing pleases us more than your satisfaction, and we certainly look forward to welcoming you back soon.

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Reviewed August 17, 2012

Once you reach the golf course, you know you are at the Cameron Highlands Resort. It sits right across the golf course, offering beautiful views.

Inside, the lobby and common area are tastefully decorated in a understated country manor style: warm and cozy, never over the top. My wife and I loved sitting in the library reading or checking emails. The kids loved the playroom with the TV and game console.

The afternoon tea was superb and generously proportioned, despite the eight of us only ordered two sets. We barely had room in our stomach for dinner at the dining room, which was quite an experience. Breakfast in the morning was good, with ample selection in the a la carte menu (plus trolley full of cereal, fruits and juices), though the service could be more prompt.

I suppose it's a problem with us city-folks, since the atmosphere at the resort was suitably relaxed, and overall the resort's service was excellent. From Front Desk and Concierge to Housekeeping and Room Service, they were always ready to help, and we were always greeted with a smile. Though two minor issues dented our experience there: one was the smell of fresh paint in our rooms, which was strong enough to cause fair discomfort to our sleep at the first night. But after a day of airing the room to second night became much more tolerable. Another issue was the poor soundproof effect of the windows, as the resort is right in front of a busy road, and we could hear every motorbike and car speeding feet away into the night. But as city-folks, it didn't bother us that much.

Date of stay: August 2012
  • Trip type: Travelled with family
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Thank YauBaby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, General Manager at Cameron Highlands Resort, responded to this reviewResponded August 19, 2012

Greetings from the cool and sunny highlands. Thank you for your recent stay and for taking the time to write this review. We are delighted that you find our resort beautiful and our services have met your expectations. We do apologize for the smell of fresh paint and regret the discomfort caused as a result. We also do apologize for the road noise. Your feedback will be used to improve our guest experience. Thank you once again and we look forward to welcoming you back soon.

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Reviewed August 14, 2012

We definitely made the right decision to stay here whilst in the CH for 2 nights. The room upstairs was lovely but you do hear the traffic noice. Not sure why they didn't have better insulation but overall it wasn't a big problem really. All the staff are very friendly. Did the Jim Thompson trail organised by the hotel- excellent service-excellent walk and tour guide. One of the best things we did whilst in CH, whch we overall found to be a disappointing vacation destination.

The breakfast is not the usual buffet but you sort of get a chance to pick a few things.It was fine but not exceptional and the staff are friendly.

We also visited the Smokehouse and Lakehouse and although we ate at both we didn't stay in either place. The Smokehouse gets 10/10 for dinner and ambience. The Lakehouse was a bit of a drive down the mountain and has a cosy interior setting and dinner was 9/10.

Despite not dining at the CHR [except breakfast] we were very glad we stayed at this resort and would not hesitate staying there again if we were to ever return to the highlands.

Date of stay: August 2012
  • Trip type: Travelled as a couple
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1  Thank HappySydChampers
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Wayne L, General Manager at Cameron Highlands Resort, responded to this reviewResponded August 17, 2012

Greetings from Cameron Highlands Resort. Thank you for your recent visit and for taking the time to review your experience. We are pleased to note that you enjoyed your overall stay and we look forward to the opportunity of welcoming you back on your next visit to Cameron Highlands.

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Reviewed August 13, 2012

As the title suggests, this resort epitomize and exemplifies every single word of their own motto. I would like to congratulate YTL corporation again for this outstanding resort. Among the other YTL resorts that i've been to, i have to say that this is my personal favourite. I have always believed that great people make great organizations. Kudos to YTL for hiring staff/workers that go the extra mile for their customers. Never was i once not impressed by the information and services that they provided. Food is extremely good as usual. I asked for a quieter room and front desk placed me upstairs. Personally, i think i would enjoy the room upstairs rather than the ones downstairs. Though less view (only of the mountain and half the golf course), it offered alot more privacy and alot less noise. Very peaceful. Afternoon tea is magnificent (especially the chocolate truffle cake) and deco/attention to detail is impeccable. However, i would like to give my biggest thanks to Cameron Highland Resort's resident naturalist mr Madi. We went on the Jim Thompson Trail and we got a lot more than we asked for. Very informative trail. At the same time, it is honest in the sense that you get to occasionally see Mr. Madi's disappointment towards the rapid deforestation of the surrounding grounds. The Jim Thompson trail itself does not exist anymore as a result of deforestation for some strawberry farm, as if cameron highlands did not have enough of those. I would recommend anyone who can afford to stay here to miss out the opportunity to do so. At this place, you will find a lot more than whatever that you are looking for. I have no complaints about this establishment at all (maybe the piano needs a bit of tuning or the lid has to be open when it is sounded). Otherwise, this place is perfect. Will definitely revisit again. Hopefully, sometime in the near future.

Room tip: Definitely the rooms above. Less noise, more privacy, pretty good view.
Date of stay: August 2012
  • Trip type: Travelled as a couple
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1  Thank KevinLeong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, General Manager at Cameron Highlands Resort, responded to this reviewResponded August 17, 2012

Greetings from all of us at Cameron Highlands Resort. Thank you very much for affording us the recent opportunity to be of service to you. My team and I were deeply touched and overwhelmed to read your kind words of appreciation and we thank you for sharing such inspirational compliments on Trip Advisor. We look forward to the pleasure of serving you again in the not too distant future.

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