I reserved my room by calling the reservation number. I had reserved it a month prior, and reserved it with a credit card. When I got there they had overbooked and didn't have the room I requested.
The room was smoke scented, had a view of an ugly roof, and the whirlpool tub looked old and dingy. The decor wasn't much better and the room was small.
The staff were apologetic although they didn't believe at first that we indeed had booked ahead of time. Once they found their error, they discounted the room twice. We didn't want a discount however and just the room as promised. I asked if they wouldn't mind if we found a room elsewhere in town, and they said that would be fine, even though we were already in the room. They didn't charge us a cancellation fee and were nice about it.
Unfortunately I wouldn't recommend this room if you are traveling with pets. You shouldn't have to suffer from second hand smoke when you are with your pets.
- Also Known As:
- City Centre Travelodge Hotel Sault Ste. Marie
- City Centre Travelodge Hotel
- Travelodge Sault Ste Marie
- Travelodge Sault Ste. Marie
- Travel Lodge Sault Ste. Marie
- Sault Ste. Marie Travel Lodge
- Sault Ste. Marie Travelodge
- City Centre Travelodge Inn & Suites Sault Ste. Marie, Ontario
- Reservation Options:
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