This Best Western is located in a sketchy part of Toronto. Police shot and killed a drug dealer a block from the "hotel" the night we stayed here. Scary. Also, this "hotel" doubles as a student residence, so the elevators are often packed with young people and the elevators are ancient and slow. Our room with a king bed on an upper floor was clean and basic. The flat-screen TV had a fuzzy picture and limited cable package. Doors were slamming shut all night long. Service was poor. I called housekeeping for extra pillows to elevate the older knees of a handicapped traveling companion and was told there were no extra pillows available (!) and since we already had four that was enough. Sorry, but I did not pay good money to be dismissed in such a way. We left after one night and ended up at the Eaton Chelsea, which is right downtown, in a safe area close to great shopping, with friendly and professional staff, an awesome indoor swimming pool - and extra pillows delivered with a smile. There are much better alternatives to this Best Western in the same price range.
- Also Known As:
- Toronto Best Western
- Best Western Toronto
- BEST WESTERN Primrose Hotel Downtown-Toronto Ontario
- Official Description (provided by the hotel):
- Located in the Heart of Downtown Toronto, our attention to detail service awaits you! Tastefully appointed oversized guest rooms, free hybrid wireless internet, business center, lobby bar & restaurant, on-site Tim Hortons Coffee and outdoor seasonal pool are a few of the services and features of this Three-Diamond AAA Hotel :: Largest Best Western in Canada! ... more less
- Reservation Options:
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