My boyfriend and I along with our little dog stayed here for a night on a road trip to Niagara Falls and we will not be back. We actually planned on staying here a second night on our way back but cancelled and detoured to Ottawa instead. In fact we tried to find another hotel the evening we arrived but were unsucessful due to the fact that jazz fest was on the go.
So why you ask? Well the service was not great and although the manager was freiendly I did not feel she was overly helpful. There was no parking available and we had to park about a block away underground and walk...as you can imagine dragging our stuff as well as our dog, his kennel and belongings was enough inconvenience to turn us off. Then upon check in we did not get the room I requested due to our little dog BUT when I booked the room (3 weeks prior) they were aware that I was travelling with a small dog and I even asked if the room I was requesting would be ok as we have an animal. They said yes but on check out not so. I asked to see the room and was not pleased but as we had no where else to stay there wasn't much to be done. I asked if I would get a discount and they oh yes you will only pay the rate of the room we gave you not the one you booked??? That is not a discount that is paying regular price of course I wasn't going to pay for a room I didn't get...not cool!!!!
Anyhoo the room wasn't the cleanest and I wasn't totally comfortable there, of course it is in downtown Montreal so there are people on the go all houre and this I understand and can't really complain about but there were people openly drinking right in front of the hotel lobbly and no one ever raised an eyebrow.
Either way we will be back to Montreal again and again as it is one of our favorite places on earth however Never again will we stay at the Quality Hotel Downtown!!!
- Also Known As:
- Quality Inn Montreal
- Quality Hotel Montreal
- Official Description (provided by the hotel):
- Centrally located walking distance to Quartier des Spectacles site of Jazz & Just for Laugh festivals. Metro subway system and Bixi bicycle rental are located nearby. Bell Center home of the Montreal Canadian and concert venue accessible thru a 10 minutes subway ride. ... more less
- Reservation Options:
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