Booked a 4 night Sun Holiday @ Sandford. On booking and requesting upgraded accomodation was told would incure an extra £179 charge, declined kind offer, haha, and instead paid £20 to ensure no smoking and no pet van. On arrival was allocated C21, having travelled 4 and half hours with 2year old and 15week sons were keen to get in and unpacked. On opening the van door the first thing which greeted us was the smell of wet dog!! NOT a good start. On looking around the van the only word to describe it was small!!! Not even enough room in master bedroom to put up travel cot and a matress covered in stains (not nice). As we had paid for non pet van we all got back into the van and headed to reception. The staff were extremelly helpful and without any trouble moved us to an upgraded van, none smoking and none pet. P12 was a world away from the 1st van, much bigger, cleaner and no smell in sight!! When I say clean, on 1st impression it was, however looking closer you could see the mould around the kitchen sink taps, in the shower and the dirt on the floor in any area not instantly accessible by hoover. I feel that the vans need much deeper cleans on a regular basis not just a wipe over between visits! The mattress in the master was so shocking we only slept on it the first night then opting for the much more comfortable sofa bed in the front room. on site facilities are good and staff are excellent, just a shame not all the vans live up to their standard!
- Also Known As:
- Sandford Holiday Park Hotel Holton Heath
- Sandford Holiday Park Hotel
- Official Description (provided by the hotel):
- The family fun never ends on this leafy country park. You'll find fabulous indoor and outdoor pools, amazing tree-house adventure play, lively kids' clubs and a brilliant climbing wall. Not to mention the pirate ship, delicious places to eat and spectacular Showtime Entertainment. In fact there's so much to see and do there's hardly a minute left to explore the glorious countryside location, dive over to Bournemouth beach, discover Durdle Door, dine out at Poole Harbour or monkey around at Monkey World! * A lively family park in a country setting * Close to Wareham Town with River walks * Fantastic indoor and outdoor pools * Stunning contemporary lodges available * Showtime Entertainment every night ... more less