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Carpet in stairwell, hallway and room stained and filthy, mold on shower curtain, no deadbolt on room door, bedding threadbare, pillows flat and beat, mattress desperatly needs to be replaced, thermostat on heater not working either hot or cold, had to adjust tv at the set, clerk screwed up my payment I had specifially said that I would pay by debit but they ran it thru my credit card when I complained to the manager she advised me that Super 8 had a standard and that if I didn't like it I shouldn't stay there any more. Terrible experience I will not go back there.
We stayed in a pet friendly room and as to be expected it was very basic but also dark, dated, and not the cleanest (mind you we find that true so some highly rated hotels). The staff was very pleasant, wifi good, complimentary breakfast muffins, toast, apples, weakest of weak coffee...I guess you get what you pay as the rate is low with good proximity to airport and ferries. Just don't expect much.
We stayed twice, once going and once coming home it was basic and pretty clean but old. The carpets, well, we tried not to walk around in bare feet. It is fairly convenient to the Victoria airport which is why we stayed and we could leave our car there. The staff were courteous and helpful.