to make a long story short....
welcome was pathetic from a guy who never really seemed to be interested at al.
he asked for payment for the room, when i told him it has already been paid for he looked at me like i was lying to him and asked me if i was sure in a arrogant tone. i had to ask him to check where he did and proceeded with out apology.
we were give our key with a piece of paper with the room number on it, only after we had to look about how to get to our room the person behind the counter told us where to go in a tone where it was a big thing how to get to our rooms.
(Remember this is the short version..)
our key wouldn't open the door and it was a struggle.
when we got in the room it smelt of smoke but we were so tired that we opened the window and sprayed some cent. we were going to call down but.......well!
bed was so un-comfy and so were the pillows. wallpaper was ripped, carpet was dirty (remember this is the short version) bathroom was dirty and smelled.
anyway, we were tired and wanted to freshen up then go to sleep as one of us was up early. here i must admit the shower was great and freshened me rite up.
after a tossing and turning night i ordered a full breakfast, lady on the phone was very nice and helpful. the breakfast was pathetic and may i add it was pathetic, one of the worst breakfasts i have ever had. which costed me £10. bland, over cooked, under cooked and everything else that could go wrong.
anyway, my partner was away for a meeting, when i booked the room i asked for the late check out and confirmed that it was confirmed, it was confirmed. later on that morning a lady and a security guard knocked on my door asking if i knew the check out time...... A SECURITY GUARD, what did they think i was going to do. i told them i did know and had paid for a late check out, at this point they just looked at me, agreed and walked away, no apology.
(yet again remember this is the short version)
on check out when i went to the reception the guy behind the counter didn't seem to of cared and he was having a laugh with his fellow colleague, but i just wanted out of there. i walked up to the counter where the guy saw the key in my hand, he put his hand out and i gave him the key and that was that where he gave me a pathetic "thanks"
i am in the music business and travel alot, i am sorry to say this is the worst hotel i have stayed at and would never stay again.
- Also Known As:
- Royal Court Hotel
- Royal Court Hotel Coventry
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