I booked this hotel as a surprise for my mum's 60th birthday with quite a cheap deal through lastminute.com. Before the stay I called guest services to enquire whether they would put balloons in the room before check-in to make it extra special for my mum. The response was so positive and I was told that anything I sent would be set up ahead of our arrival.
A couple of days before I rang the hotel to check they had received the parcel full of banners and balloons and everything was still good to go. It was a different person I was speaking to at guest services, but I still received the same friendly service. In fact, I was told that they would set the room up the night before and we could arrive anytime the following day; no need to wait until 3pm check-in (although as it happens we arrived after 3pm anyway).
The service upon check-in was perfect and the guys in the bar were very friendly. Drinks a bit pricey, but that was expected. Our room had a great a view of the canal and had been set up brilliantly with balloons all over the beds and birthday banners everywhere you looked.
Beds were comfy and the shower was great. Upon checking out the following day we were advised that we could leave our luggage at the hotel all day free of charge while we wandered the city.
The location of the hotel is fantastic (once you figure out where it is) - only a 3 minute walk into the city.
We really couldn't have asked for more.
- Also Known As:
- City Hotel Leeds
- Official Description (provided by the hotel):
- Our new Leeds hotel is part of the revitalised Granary Wharf area, next to Leeds station and the canal. All 333 of our bedrooms are styled with absolute consideration for your comfort and feature our award winning multimedia iMac computer, complimentary wi-fi and Sky in every room. Dine in the sophisticated surroundings of City Café restaurant or dine alfresco on our south facing, canalside terrace. 13th Floor Skylounge where you will find a breath taking view of the city. ... more less
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