We enjoyed stay at the Anacapri for two main reasons--the very helpful staff and the great location.
The person who was most helpful was named Stefanie (I hope I have remembered her name correctly). She went above and beyond the call of duty with all of our questions and requests. She helped us get our Alhambra tickets, instructed us about catching the bus, got us a taxi to the train station, recommended bars and restaurants, etc. She also tried very hard to help us purchase train tickets, but the RENFE website doesn't like American credit cards. Since she couldn't help us accomplish it, she left a note with her co-worker on the next shift to check in with us and help us try again later. She was this helpful with everyone! I heard her talking to several other guests, and offering information catered to each person/group. Other employees were very helpful too, so this hotel clearly has a very strong customer service ethic.
Our room was clean, although very small. The bed was a little hard, although it seems from some recent reviews, they replaced the mattresses right after our visit.
We didn't eat the buffet, as it seemed very small for the price. (We had just come from a hotel with an amazing buffet that was included in the hotel price.) Also, given the great location of the hotel, we had no problem finding a more affordable breakfast nearby.
The hotel is near lots of great tapas bars, and a short walk to the Albaicin (Moorish quarter), the river walk, and the cathedral. It was great to be able to walk out the front door of our hotel, and immediately be in the middle of lots of things we wanted to do. It really saved on time and on taxi/bus costs.
- Also Known As:
- Anacapri Hotel Granada
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