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All reviews junior suite canal view rialto bridge water taxi beautiful hotel perfect location walk in shower gondola ride boutique hotel breakfast room pastries small canal breakfast was excellent stay in venice each morning few minutes walk would highly recommend this hotel
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Reviewed November 20, 2011

Our stay in Venice was dampened by the weather (sic) but greatly enhanced by our stay in this wonderful hotel. We had a junior suite and moved to be overlooking the canal (hey when in Venice...). A word of caution however if you chose to be on the canal. The 'garbage scows' (water garbage trucks) park outside in the morning to collect the garbage and the crane on the scow is a bit noisy. This didn't bother us but if you want to sleep in, try another location in the hotel. The staff was excellent - very helpful in all ways. The room was large and well appointed. Absolutely no complaints. The location was ideal. Away from the crowds and noice (exception above) but 4-5 minute walk to Piazza San Marco and 7 minutes to the Rialto bridge.and Gran Canal.

Room tip: Try for a junior suite overlooking the canal.
Date of stay: October 2011
  • Trip type: Travelled as a couple
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2  Thank ByrenToronto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 18, 2011

Our trip of a lifetime ended in Venice, Italy at the Aqua Palace Hotel. We existed of two couples (yes we are picky) We arrived early in the morning by water taxi, greeted by the hotel staff and were warmly welcomed.

Loved everything about this hotel. More than willing to make you so very happy! More like the boutique hotels that Americans are use too. The two couples were given superb rooms on the Canal. Really fun!!!

Stay here...

Room tip: I never went upstairs to view availability. We had king size rooms, king size beds, marble bath's. Hardwood floors.... No smoking which we loved.
Date of stay: October 2011
  • Trip type: Travelled with friends
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1  Thank Stonecreekmanor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 18, 2011

Just back from an eight-day (anniversary trip) stay at Aqua Palace, and have to say that the hotel for the most part lives up to its incredible Trip Advisor reputation (which was basically the deciding factor in our choosing it). It's a beautiful building in an great location (< 5 mins to both Rialto and S. Marco); it is a bit tricky to find the first time (even for repeat visitors to Venice) but once you get your bearings, it quickly becomes clear how wonderfully central (yet mercifully tucked away from the hordes) it is.

The rooms are spacious, stylishly decorated, and kept very clean (the same is true for the entire hotel). The staff is professional, helpful, knowledgeable, and pleasant. The complimentary breakfast is fine and filling and presided over by a very personable waitress. And given the stratospherically high cost of top-end Venice hotels, it's definitely very good value for money.

All of which is why I've rated it as I have. That said, there are a few things that prevent the AP from truly being a five-star hotel -- some of which they could easily fix, others which are beyond their control.

First, the latter: as others have mentioned, the waterway below the hotel is a for-real working canal and the quaint Ponte Malvasia (over which our room was located) appears to the rubbish and recycling collection point for a good portion of the entire sestiere. Not surprisingly, it's really loud -- and this is coming from someone who's lived in busy neighborhoods of London and New York for the last 20 years. It was a daily thing during our visit, but it only started before 8am on one morning, so we got accustomed to it. (And it should be said that during other parts of the day -- and, most importantly, overnight -- the rooms are wonderfully quiet.)

As for little things that could actually be improved, and I offer these as constructive criticisms:

--The lighting in the rooms is romantic, almost to a fault -- a floor lamp in the sitting area of our suite would have been most welcome, as would have some slightly more useful illumination in the bathroom.
--The hotel seems to be somewhat on the fence about whether or not it wants to have a bar in the evening. It (sort of) turns the breakfast room into one by putting out candles and (sort of) making a person available to serve you a pre-dinner spritz and a little bowl of chips. Sometimes. One night we ended up lighting our own candles and rummaging around for snacks ourselves while we were killing time before a late dinner reservation. It would actually be fine if it was just a self-serve honor bar (or if they didn't have one at all), but as it is, it's neither/nor in a way that leaves guests hanging a bit.
--Finally, it would a good idea to send someone up to the rooms every month or two with a little can of paint and a brush to touch up the inevitable dings that the entryways get from luggage etc. It's obviously a minor thing, but when you open the door to your €500/night room and the first thing you see is a bunch of black smudges and scuffs on the walls (even if it's quickly followed by a glorious marble bathroom and chic fabric-covered walls) it has an outsized impact.

Both times I’ve been to Venice I’ve stayed at small boutiquey hotels (AP this time, the Ai Mori d’Oriente in Cannareggio last time) and maybe if I get back agin I’ll finally try one of the grand dames (Bauer, Gritti Palace, Danieli). But for value, location, etc, we were very happy with our choice of Aqua Palace.

Room tip: The canal views are nice, but beware of the noise.
Date of stay: October 2011
  • Trip type: Travelled as a couple
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3  Thank jkas292
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 11, 2011

We stayed here for 3 days while on holiday celebrating our 30th anniversary. We were greeted in our room with a gorgeous flower arrangement and card with the best wishes of the management- nice touch!

The room was soooo Venetian: silk wall coverings, lush draperies, fabulous chaise lounge, gilded writing desk and magnificent marble bathroom!

We had a lovely canal view and we weren't at all bothered by morning noise.

Everyplace in Venice is hard to find, but we followed the directions on the website from the Rialto vaporetto stop and we had no trouble even though it was our first time in Venice. There's really no need for a water taxi - it's only a 5 minute walk and you have to learn your way around sometime!

The location is ideal: just a few minutes walk to San Marco, Rialto and the morning market, which is early but totally worth waking up for!

The hotel was great at making dinner reservations and arranging the obligatory gondola ride.

Breakfast was quite extensive, hot and cold dishes. The croissants filled with jam were the best and the waitress was among the friendliest people we met.

On the day we left, our plane was so early we had to leave before breakfast started at 7, yet when we came downstairs, our cappuccinos were waiting for us, along with an early breakfast. It was so appreciated.

Everything about the hotel gushed Venetian charm and elegance, from the Murano chandeliers to the velvet ottoman in the elvator!

Date of stay: October 2011
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1  Thank Lenore38
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 9, 2011

Delightful Hotel with great staff. Gabriele at the front desk gives a superior welcome and Silvia delivers a super service breakfast !! Lovely views in oversized suite, much better than expected. Right next door is our favorite Venice Restaurant which is a big plus when one has walked all day long. Ae Sconte is the restaurant and Roberto and his sister are perfect.

Date of stay: November 2011
  • Trip type: Travelled as a couple
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1  Thank breffnicom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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