This review is only about their customer service. I made a reservation for this hotel online, and everything seemed to go smoothly. However, the next day I received an E-mail from their customer service representative saying that they had cancelled my reservation because "the credit card details you entered are incorrect". Of course, when I went back to try and re-book my room there was no availability. This is very poor customer service. The proper thing to do would have been to contact me before cancelling my reservation. I can only think of two reasons for the cancellation: 1) I really had made an error in my credit card information, or 2) they needed the room so they made up an excuse to boot me out. I guess I'll never know.
- Also Known As:
- Locanda Ca` San Vio Hotel
- Locanda Ca` San Vio Hotel Venice
- Official Description (provided by the hotel):
- Ca' San Vio is located at Accademia in the most elegant and quiet area of Venice, close to Guggenheim Museum. Completely restructured offers his guests rooms with bathroom, elegant and refined furnishings, and all the modern comfort (air conditioning, TV, minibar, safe box, hairdryer). ... more less
- Reservation Options:
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