Firstly, we arrived very late at night, two young women and had pre booked an airport transfer direct with the hotel. Not only did the taxi not arrive, when we rang them / arrived at the hotel there was no apology. We'd purposefully pre booked a transfer as we'd been advised that the taxi rank closed at midnight and we wanted to be sure we had safe transport. On the next day we wanted to visit Marsala on the bus and the receptionist eventually looked up the bus times for us online and told us the bus stopped directly outside the hotel and we could purchase our tickets on board. We dutifully stood in the scorching heat for 35 minutes only to see the bus drive past us, as it in fact stopped a lot further down the street at a different time to when we'd originally been informed. We eventually found the stop and someone sent us to a nearby bar where we had to purchase tickets before we boarded the bus. An hour and a half later we were on our way to Marsala!
Generally, the hotel was ok. Not really a 4 star hotel. Receptions are unhelpful and not sufficiently knowledgable of the area for tourists and do not appear to want to find out basic information (e.g. bus times). Breakfast is fine, European buffet style. Room is clean but the shower could be nicer with a more appropriate shower curtain. No safe in room. Good location but I wouldn't stay here again.
- Also Known As:
- Politeama Palace Palermo
- Hotel Politeama Palace
- Politeama Palace Hotel Palermo, Sicily
- Official Description (provided by the hotel):
- The hotel Politeama Palace enjoys a central position in Palermo, in front of the Teatro Politeama, one of the most prestigious European theatres, nearby the shopping streets, the harbour and the terminal bus from/for the airport. The property central position will allow you to discover this marvellous city, where every alley, road or square preserves a work of art, testifying the glorious past of Palermo, meeting point of the greatest civilisations and cultures of all time. The area is full of restaurants, bars and shops. The structure offers comfortable rooms and many services such as a bar serving light meals and two meeting rooms. ... more less
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