We arrived by Terravision bus from Pisa airport to Santa Maria Novelli station at the end of Jan this year. Locals were friendly and directed us to the hotel which was central for getting to all the sights in Florence.
Although up 3 flights of stairs/or lift whichever you prefer. The staff were friendly and helpful our room was very clean and spacious including the bathroom, toiletries incl. and towels, clean linen on bed which was comfortable, plenty of wardrobe space etc and writing desk. New decor, Good food choices to start the day from cereal, fruit, yoghurts, meats, pastries, good coffee etc. Very friendly waiting staff. A pretty breakfast room in italiano style although small. Plenty of cafes and restaurants nearby for an evening meal. We will return even though it rained most of the time we were there. I prefered Florence to Rome the shops/markets are wonderful and got a few bargains as the sales were on. The Ponte Vecchio bridge, The Michaelangelo Piazzo, The Duormo, the basillicas, the artists, the gardens, the galleries, the gelati - such a choice. Can't wait to go back....