This hotel cost us CHF298 for 2 nights, about £97 per night which was the most we paid for accommodation on our whole trip and it was far from worth it.
A 10-15minute walk from the heart of Lucerne the hotel is on a busy road and if you have your windows open (which is probably likely as the rooms are very hot!!) don't expect sleep to come easliy as the noise of traffic is intense.
The staff speak little English which makes any communication difficult - the only person who was able to help us was the man in the chef whites who was very friendly and as helpful as he could be when he was there.
We had a double bedroom which was sparsely furnished (not really an issue), no air conditioning but they did supply a fan and a small TV. No tea/coffee facilities. The bathroom is very small. The mattress and pillows were of a poor standard and do not facilitate a good night sleep. The second night we asked if there was a spare mattress we could put on the bed and the chef man was happy to help and found a spare single mattress we could use which helped a little.
The first morning we woke up to NO electricity (later found out the whole floor had lost power) after trying to communicate this to the staff who thought giving us a bulb would help we were told the boss would deal with it later!! So health and safety aside we had showers in the tiny bathroom in the pitch black - very helpful! Luckily when we arrived back after a day of sightseeing the electricity was back on, however we did not once receive an apology for the inconvenience.
Breakfast is served downstairs and is a basic but acceptable bread basket, tea/coffee and juice, this was included in the price.
GOOD POINT - the hotel does offer a free internet point if you don't mind standing in the hallway by reception to use it.
This hotel is not suitable for people with problems walking/climbing stairs as there is no lift.
Overall this hotel offers little more than a private hostel room with its own bathroom and it is not one we will be rushing back to.
- Also Known As:
- Spatz Hotel Lucerne
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Hotel Restaurant Spatz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.