My husband and I stayed here after finishing an 11 day trek from Chamonix. It was the perfect ending to a perfect adventure. Upon check in, the extremely nice lady at the front desk informed us that we had been upgraded to a junior suite! So our room was in a separate building just across a courtyard, and faced the main building. We were on the third floor and our room had a large balcony facing the main part of town and the Matterhorn, although you really can't see the mountain. Our room was very large with a sitting area and a very large, modern , spotless bathroom - shower and toilet separate. There was also a towel heater that really worked! The restaurant is lovely with a wall of floor to ceiling windows facing the courtyard. We did have dinner the first night because it was already including in our trek package. After a delicous breakfast the next morning, we went to the front desk to inquire about extending our stay for 2 nights and downgrading to a standard room - hoping we could afford it. the manager and the same very nice lady from the day before, put their heads together over the computer and then offered for us to stay in the same room for about half of the regular rate during high season! My husband slapped his hand down on the counter and said, "Done"!
The breakfasts were plentiful with fresh fruit and several kinds of cereal, meats, cheeses, yogurts and breads. Service was impecable. The hotel is VERY clean, our room was spotless and the bathroom sparkled!! The decor is very contemporary and modern, not quaint and cute Swiss. There is a large wellness center, but it is expensive and clothing is optional - - not for us. The last day after checking out, we left our luggage with the bell desk. When we returned at the end of the day to retreive it, my husband leeft his sunglasses on a counter. When we discovered it two days later and called the hotel, we wer greeted by a very nice lady who said she had been waiting for us to call and where would we like for her to send them! The customer relations skills in this hotel are incredible! We loved our time here - very relaxing and comfortable. We would definitely stay here again!
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