I booked a deluxe room at the Nimb Hotel for one night for my husband and me. I did it on the phone and the hotel wanted me to use a email.adress, no problem but a little surprised why it could not be done over the phone as many the other hotels around the world. (we travel a lot).I arrived by car and nobody told me (on the phone) that there was a reconstruction work in front of the hotel so the streets were closed. I parked the car 10 minutes walk away from the hotel, checked in and was told they had no parking area. Only a deal with another hotel (their park house) 10 minutes walk away. So I had to walk back, pick the car up, stop in front of the hotel and give the luggage to the staff,drive to the other hotel and walk back again. The two persons at the front desk did not have drivers license so I had to drive with the staffperson next to me so he could show me where to go. Very bad start! They told the parking was included in the bill, but the next day another staff person wanted to charge us anyway. Fortunately he changed his mind. The room was small but very nice with fireplace and large bathroom. There was vodka and caviar in the room (with charge) - I think champagne and strawberries would have been better, but that is personal taste/opinion. My husband arrived a few hours later from the airport and the taxidriver also parked 10 minutes walk away from the hotel so my husband had to walk with heavy luggage. We had a nice dinner at Bar n`grill that served nice food and ok barolo wine(just too expensive compared to the quality) The breakfast was ok but not huge. Not a lot of food was presented so there was nothing "for the eye".The bar room where the breakfast was served was very nice. When we checked out, there was only one staff at the front desk and a lot of persons coming in and out so we had to wait to get a map of the city so my husband could find our car in the parking area of the other hotel. Nimb lented him a umbrella because it was raining badly outside. And then the story goes on with car!Next time we go for a hotel in Copenhagen we will stay in a place with better service. Maybe the D`angleterre is an option?
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