In response to the stinking letter I have just read published on this website:
My wife and I have recently returned from the “Tinsel & Turkey Weekend” spent staying at The Alexandra Hotel in Eastbourne. The very same holiday hotel weekend that was assassinated by the above letter, written presumably, by one of the ‘Lady’ guests whose only pleasure in life it seems, is to criticise everything she can.
What does this ‘Lady’ expect? Of course alcohol tends to be expensive in a hotel, but in the case of The Alexandra, I would suggest that they charged below the average. Would you be able to argue with £3.00 for a pint of one of the UK’s best draught beers and £13.95 for a 75cl bottle of widely known Californian wine? I have paid more in a normal pub and as for a lot of the hotels I have already stayed in, well, you tell me?
Rubbing a little more salt in, this ‘Lady’ shouldn’t criticise what it appears she didn’t actually buy at The Alexandra. The ‘Lady’s’ alcohol that she drank came surreptitiously from her handbag, having already been bought cheaply from a Supermarket!! (I realise this can occasionally happen if the hotel prices are stupid, but are you so guilty ‘Lady’ that you have to slaughter this reasonable hotel as well?).
I cannot comment on the condition of their room, but it is well known in our tour party that she had sulked when the accommodation allocated to her did not have a sea view. Then she very quickly grabbed the room originally given to their friends, the one these friends diplomatically offered her to keep the peace. The final straw was that she rushed upstairs and very rudely barged into the new room now assigned to their friends before they had even seen it. Then she actually had the nerve to complain again! This time she wanted this new room hurriedly chosen for these so-called friends. It was poetic justice that this was the very room she would have been given, if she only pleasantly asked for a sea view in the first place. Her utter rudeness at the very start was probably the origin of her unfair onslaught on The Alexandra Hotel in her above letter.
It must be said that this was a very relaxed, low cost four day tour for thirty mainly senior couples and single surviving partners. Sue and Ken Dobell, running The Alexandra Hotel, made us feel really welcome from the very beginning. Starting at the time of our arrival, right through to their fond farewell as our coach finally drew away. What Sue and Ken must have thought of this ‘Lady’s’ outburst, the moment she arrived, we may perhaps never know, but, I can assure you, they certainly have our sympathy.
Everyone was staying half-board and all the meals were excellent. We were graciously treated by all the catering members of staff who, at our insistence, were made to take a very well deserved standing ovation after breakfast on the final day. The ‘I am a Lady’ comments about waitresses leaning over was down to many of us senior generation members politely handing used dishes to these particular girls across the table. We tend to do this to try and reduce the inevitable delays created when the staff who are serving are made to walk all around long tables as ‘Her-ladyship’s’ snobbish formality dictates. This was obviously not what the rest of us felt when we insisted on the above standing ovation.
As to the out-of-season early December entertainment The Alexandra Hotel provided, what did ‘Our Lady’ hope for? How about Peter Kaye, Des O’Connor and French & Saunders perhaps? Very nice, but each of them would probably cost more to hire for an evening than all of us paid for the complete holiday! Come on ‘Lady’, get real!
The first Entertainer cancelled at short notice due to illness making life very difficult for Sue and Ken to get a replacement. Replace him they did with a man who even made me laugh, he was that good!
The last two evenings we were entertained by, dare I say it? He was a smart middle-aged man that came across to us as a snappy gentleman singer, once singing with an orchestral band. Before all this, he initiated as the Father Christmas that was dictated by our Tinsel & Turkey weekend. The second gentleman played the keyboard as well as having quite a reasonable voice.
Neither of these acts were exactly my cup of tea (I’ve still to understand that I really am in the senior group now!) but our party soon warmed to the music and the evenings ended very well indeed.
I am sorry ‘Lady’, but I think you are in the tiny minority.
I wonder if you are any poorer now all the people who looked after us have been rewarded with their well-deserved remunerations? In this, I am essentially including our very good, helpful and considerate coach driver.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC