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Reviewed December 6, 2014

Stayed at the hotel for 6 nights over 3weeks on business visits to client office, and found the location really handy. A few places to eat nearby, town centre and late night Sainsbury is within reach.

The exec rooms are top class, actually better than some 4 star hotels especially the bathrooms - I recommend 315 or 106. The staff are really friendly and helpful as well.

On the down, the breakfast lacks a bit of oomph but then again it is 3 star hotel. The WiFi can be funny in some rooms too.

Date of stay: November 2014
Trip type: Travelled on business
Thank Tawhid R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin L, General Manager at The White Swan Hotel, responded to this reviewResponded December 6, 2014

Dear Guest, Thank you for choosing The White Swan Hotel for your recent business trips to Halifax. I'm glad you found our location to be of benefit to yourself. It's also wonderful to hear you enjoyed your stay in our executive rooms, and you found the quality to beat some 4 star hotels! I will pass on your kind comments regarding the staff, I'm sure they will be pleased to hear their hard work paid off. Thank you for your comments regarding the wifi, we will certainly look in to this.

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Reviewed November 29, 2014

Had four nights staying at the White Swan on business. The staff are were very welcoming and friendly, the hotel was clean and the rooms comfortable. The bedroom was comfortable with tasteful, colour coordinated bedding and curtains, biscuits and hot chocolate as well as the usual tea and coffee - you don't get that at a Premier inn. It would be unfair to compare the bathroom to that of a much more expensive four star hotel and whilst rather bare and basic it was clean. The free wifi was a welcome bonus. The cooked breakfast was freshly prepared to order and hot drinks and toast were brought to the table - so much better than having to do it yourself. There was a good choice of fruit, yoghurts and cereals etc on the cold buffet. Again, served with a smile. I would definitely stay here again in Halifax.

Date of stay: November 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank BONJOURAUREVOIR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin L, General Manager at The White Swan Hotel, responded to this reviewResponded December 5, 2014

Dear Guest. Thank you for your recent stay with us, and thank you for submitting a review to Trip Advisor. I'm glad you found the staff to be friendly and the hotel to be clean and comfortable, I will certainly pass on your comments. I'm delighted to hear you enjoyed the breakfast and it's service. This is an area we've always tried to pride ourselves on. Thank you again, and it would be nice to see you if you are in Halifax again.

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Reviewed November 23, 2014

Just got back from visiting this hotel. I can't praise the staff enough nothing was too much for them to make our stay a good experience (they even parked our car for us) Receptionist was brilliant and made us feel very welcome. The room was roomy and spotless and the bed was very comfortable. Breakfast was delicious and lots of choice.

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank O3850UOjohnw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin L, General Manager at The White Swan Hotel, responded to this reviewResponded November 25, 2014

Dear Guest, Many thanks for taking the time to write your lovely review. I am delighted to hear the staff met expectations and you found the room to be spacious with a comfortable bed. I am glad you enjoyed your breakfast with us as this is something we pride ourselves on. Once again thank you for taking the time to write your thoughts on your recent visit with us.

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Reviewed November 16, 2014

My husband and I stayed at the White Swan on the 1st November for one night for a family celebration and I have to say we were not disappointed! The hotel itself is right in the centre of town and we were able to park the car directly outside free of charge. The hotel staff were very friendly and helpful. The room we received was at the front of the hotel which we thought might be a problem with noise, but we didn't hear much. The room was very spacious and the tea and coffee facilities provided were very good. The only thing I would say was the bed was a bit uncomfortable but others might disagree. It wasn't a problem because we only stayed one night. The breakfast was probably up there with my top five! Plenty of cereal, pastries, fruit, muffins etc and the fried breakfast was very nice. Lots of choice. The staff couldn't do enough for you. Overall this hotel is a good base if you are visiting the area. I would urge anyone to stay.

Room tip: Anyone who is bothered by the slightest of noise ask to stay in a room at the back of the hotel. We stayed in 207.
Date of stay: November 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank susan d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin L, General Manager at The White Swan Hotel, responded to this reviewResponded November 17, 2014

Dear Guest, Thank you for your lovely review of The White Swan Hotel. I'm glad you found the location benefited your stay in Halifax. It's great to hear you enjoyed the breakfast and found there to be plenty of choice. I'm glad you liked the room and found the staff to be helpful and friendly. It's also fantastic to hear you would recommend us. Thank you again for the review and choosing to book with us.

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Reviewed November 14, 2014

Stayed here Wednesday night on business, centrally located in the town, very close to the architecturally beautiful town hall. The staff are really friendly and welcoming. Hotel itself is typical faded splendour, with lots of doors and stairs but very clean and the beds extremely comfortable. The breakfast was absolutely superb, again great staff delivering a superb service.
Street parking outside the hotel is free, provided you leave by 8am, and next door is a very good Italian, and opposite a Turkish restaurant.
Would absolutely stay here again!

Date of stay: November 2014
Trip type: Travelled on business
Thank 83NickA83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin L, General Manager at The White Swan Hotel, responded to this reviewResponded November 15, 2014

Dear Guest.

Thank you for staying with us on Wednesday. It's good to hear you found the location of the hotel suited your needs. I will pass on your wonderful comments regarding the staff being friendly and to housekeeping about the rooms being clean. It's fantastic to know you liked our new mattresses, and enjoyed the breakfast. Thank you for writing the review, and we look forward to seeing you again, if you are in Halifax on business.

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