I booked 2 junior suites for a business trip in Geneva, for 1 night. I arrived at 19h30 and my room wasn't ready but completely dirty and messy. The room of my coworker didn't open with the key when we came back after diner. When my room was eventually cleaned and the one of my coworker opened, we saw that one of the junior suite was twice as big as the other one, and nobody told us there was such big differences between the rooms. I had 2 singles beds, whereas he had a big one, he had a couch and a small living room, I had just 2 beds. In my room, the toilet flush wasn't working properly, the wifi neither, there was no pressure for the water in the tub/shower and the smell in the bedroom was not the most poetic. The carpets were waving, the paintings are not uniform ... Would have been ok for an etap hotel but it's unacceptable considering the price of the room. The staff wasn't helpfull at all, they seemed quite angry after us ... because they lost our reservation due to an overbooking! In the morning we lost 20 minutes to check out (due to the lost of reservation) and they didn't want to give us a bill, required by our company ...
Region: France > Rhone-Alpes > Ain > Ferney-Voltaire
Business Centre Free Parking Kitchenette Restaurant
Ranked #1 of 1 Specialty lodging in Ferney-Voltaire
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Residence Ferney Geneve 4*
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