We have recently returned from a fantastic week in Tignes... not particularly helped (it has to be said) by the chalet Les Andes.
Although perfectly acceptable as a base in which to sleep and eat, we were very disappointed by the hugely misleading 5* accolade which we found very hard to explain. Our room was cramped, dusty and overheated. We had to ask for a waste bin, and the shower flooded every evening. Despite this, our bath mat was not changed once throughout the week - pretty foul. We were also not best pleased to discover that other rooms were given towelling robes - something we were not offered all week, and would have helped contribute to even the slightest feeling of luxury that the 5* seems to promise.
The lighting in the room was poor, which made dressing for dinner challenging - especially given the limited floor space. Once the sun went down, it was very poorly lit. The balcony, however, was nice and offered a good view.
Although not usually a stickler for hotel room cleanliness, we found it impossible to ignore the consistently dirty floor, which if you were not wearing shoes/slippers, you noticed on the soles of your feet.
As previous seasonnaires, the food was a huge disappointment. There was no sophistication to the meals - we were served the likes of curry and lasagne with no individual flair which (again) the 5* would imply.
Afternoon tea and cake was also a joke, with only ONE cake on offer for 22 people, which meant we frequently missed out if we stayed out until the pistes closed. Similarly breakfast offered few options - and eggy bread was on offer far more than I think anyone would have elected to have it. Shame.
This is the first time that I have contributed to a site such as this, as I often read such reviews and wonder that they might be from dubious sources... however, I really felt compelled to warn future guests of Les Andes not to expect too much. YES, it's a ski resort so not necessarily going to live up to traditional 5* standards,and OF COURSE the price is really so high because it is in the alps, and it has a sauna and pool... but even so... as someone who has been going on ski hols for over 20 years, I felt very let down by the standard at Les Andes. The truth is, I have stayed in far superior 3* chalets... and had much lower expectations.
I hope this turns out to be helpful for future guests.
We actually had a fantastic trip - skiing in blissful blue skies with close friends and lots of laughter - but what should have been the icing on the cake (a top of the range chalet to kick back in during the evening) became somewhere that we elected to spend as little time as possible. Big shame.
Happy skiing one and all.
Room nine tiny
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