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Reviewed January 8, 2012

We choose Hotel General in Expedia website after reading different commentaries.
We are very happy about our stay in Prague.(28/12 to 1/1)
We go with our 2 children 3 and 9 years old.
Suite General (Albrecht name) was very confortable (1 room for children and 1 room for us ansd 2 bathrooms !!).
Service of the Hotel was very attentive and friendly with us.
For breakfast, they prepare omelettes, scrambled eggs or pancakes with what we want inside.
Reality of this hotel is better than photos of website.
After Danieli in Venice, Langham in London and Kempinsky in Brugge, we choose this Hotel and we recommend it.

Room tip: Choose General Suite.
Date of stay: December 2011
  • Trip type: Travelled with family
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2  Thank Alexandra B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RingaileM, Director of Sales at Hotel General, responded to this reviewResponded January 12, 2012

Dear Alexandra B,

We would like to thank you for the review and the time that you have spend at our hotel.
It was a great pleasure that you have chosen our hotel for your family's stay for New Year's period and that we were able to give you all the comfort and service that made it an unforgettable stay in Prague.

With the best wishes for the whole family,

Hotel General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 30, 2011

Welcoming staff, excellent service and beautiful rooms!

Date of stay: December 2011
  • Trip type: Travelled as a couple
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1  Thank Mieke310
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 28, 2011

It is hard not to resolve to cheesy standard phrases when describing this hotel, because it is truly a real gem! The staff is possibly the nicest, most welcoming and helpful people I've ever encountered in a hotel before, they help you with restaurant bookings, shuttle services and they more or less walked us to the nearest subway station ("Andel", only a short walk away). The rooms are very nice, all named after famous people from (old men :-), the beds are extremely comfortable (again, it's impossible not to use superlatives here) and the bathrooms clean and modern. The breakfast buffet is not huge, but you can order pancakes, egg dishes etc from the waiter which are then made to your preference.

Date of stay: December 2011
  • Trip type: Travelled as a couple
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1  Thank MrMagooStockholm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RingaileM, Director of Sales at Hotel General, responded to this reviewResponded January 12, 2012

Dear MrMagooStockholm,

I would like to thank you for your review and time.

It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget to visit us again.

With warm regards from hotel General team,

Mrs. Ringaile Radojevic

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Reviewed December 12, 2011

This hotel is perfect for those like me, who need complete silence to sleep. But the sleep comes at a little price: it's a little out the way.
This hotel is in a town called Andel and is two stops away on the metro to the old town. People have been saying its a 10 min walk but it's not! I'm a fit 29 year old and walking at a reasonable pace it will take at least 20 minutes to old town. But the trams and metro are so easy to use and convenient that you never need to do the walk.
The hotel itself is fantastic, yes you are greeted every time you enter the lobby area the staff are so nice and helpful.
Rooms are clean very cosy but the satellite tv is not great if you come from England, had to watch bbc world!
But your not there to watch tv and for a cheap yet luxurious base for a break in Prague this hotel is really good!
The area of Andel is nice too plenty of places to eat and drink with a large shopping centre to keep the mrs occupied.
It was between this hotel and hotel savic for me when I was looking to around and I'm glad I picked general because savic although was in the heart of the old town, when we passed it at 11pm on a Tuesday night it was very noisy and I was glad to go back to general for a blissful sleep.
Oh yeah and the breakfast is great!
It's a budget 5 star hotel if there is such a thing

Date of stay: December 2011
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2  Thank Eggroll1982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RingaileM, Director of Sales at Hotel General, responded to this reviewResponded December 20, 2011

Dear Eggroll1982,

On the behalf of the hotel General team I would like to thank you for your stay with us and for the review of our hotel services.

It is a great pleasure to receive such evaluative and thorough review and I would like to thank you for the time spent while writing it. All our guests are mostly welcomed to share the thoughts about their stay as we see the comments also as a valuable source for further possible improvement.

We would like to thank you for your stay with us and to invite you to come back to hotel General on your next trip to Prague.

With the warm regards and best wishes for upcoming Christmas

Hotel General team

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Reviewed December 12, 2011

I loved my stay at this hotel. It was welcoming, very clean and lots of attention to detail.
The staff all spoke perfect english and were very helpful.
The buffet breakfast was definetly the best i have had!
I will stay here again and reccomend it to friends.
Many thanks for our fab stay!

Room tip: |Just speak to reception, they are very helpful
Date of stay: November 2011
  • Trip type: Travelled with friends
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4  Thank dizzzy21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RingaileM, Director of Sales at Hotel General, responded to this reviewResponded December 19, 2011

Dear dizzzy21,

Thank you very much for choosing our hotel and for your review.

Great to see that you enjoyed your stay with us. Your satisfaction is the best motivation for all of the hotel’s team members. Thank you for sharing this moment with us.

We are looking forward to welcoming you again in the soon future.

Sincerely,

On the behalf of the hotel General team - Ringaile Radojevic

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