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Reviewed May 22, 2015

Date of stay: May 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded May 24, 2015

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Reviewed May 21, 2015

Had a wonderful stay in the Junior Suite. The rooms were spacious and hygenic, providing for a very comfortable environment for my friends and I. Room service and front desk responded promptly upon our requests. The breakfast was great, and the accompanied sea view was definitely a plus. There are hawker centres opposite, providing tourists with authentic local food at a convenience, alongside the shopping centre and park. The facilities are maintained very well, especially the gym which I enjoyed using. Thanks Grand Mercure for a pleasant stay. Highly recommended!

Date of stay: May 2015
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank sheryl_liu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded May 24, 2015

Dear "sheryl_liu"

thank you very much for your wonderful review of your stay at the Grand Mercure Roxy Singapore.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Klaus Gottschalk
General Manager
Grand Mercure Singapore Roxy

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Reviewed May 21, 2015 via mobile

We booked through online and we really got a nice offer for our weekend we enjoyed a lot the stay was very comfortable and the room was very clean and the staff was really good and friendly

Thanks to all the team

Date of stay: May 2015
Trip type: Travelled with family
1  Thank Satyaluck
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded May 22, 2015

Dear "Satyaluck"

thank you very much for the wonderful review of your stay at the Grand Mercure Roxy Singapore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

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Reviewed May 21, 2015 via mobile

It was really an enjoyable stay with my friends at Grand Mercure Roxy Hotel. Knowing that one of my friends have just passed the 21st birthday, they prepared lots of balloon in the room before we came in to give all of us a pleasant surprise! Great customer service!
Also, the view from the room was spectular, overseeing the city.
Will recommend this to my friends :)

Date of stay: May 2015
Trip type: Travelled with friends
Thank Sarahoh123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded May 24, 2015

Dear "Sarahoh123",

We very much appreciate the wonderful review of your stay at the Grand Mercure Roxy Singapore.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Klaus Gottschalk
General Manager
Grand Mercure Singapore Roxy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 21, 2015

Date of stay: May 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this reviewResponded May 21, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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