Location, safety, adequate breakfast, though probably small for a man, airport pick up service, brought my luggage up and down the stairs, a very good shower with plenty of hot water, which is not frequent in Ecuador.
Location is unbeatable - 2 blocks from the Presidential Palace- Independence Square. Given that the location, though beautiful, is not particularly safe in the evening, just as the rest of the Quito Center, security is very important. And the place IS secure, 24 hrs desk operation, the owners family live on premises and take good care for their place. The breakfast is included and quite nice, though, for a man - 1 piece of bread, one small piece of cheese, and a small omelet is not enough. It is the smallest breakfast I had served in Ecuador. As per my request, I was met at the airport by a man with the sign bearing my name (however see below)
NOT SO GOOD & DOWNRIGHT BAD:
I had to wait for over 1 hr at the airport, because the other hostal client was taking care of his lost luggage. Nobody asked if this is what I wanted after a transatlantic flight (well, I did not).
I booked a double room for single use. However, the first room Alicia showed me was a dormitory with 7 or 8 beds. When I told her that this was totally unacceptable, she was not pleased, nor did she hide her displeasure. The second room she showed me was for 3 people. She insisted that she had no other rooms, even though the keys on the board showed otherwise. She promised that she will give me another room in the morning, but clearly forgot about it. The room, with two beds - one double, one single, had no other free space. The mattress not the most comfortable one. The noise on the street - they were repairing a broken trolley car did not let me sleep for a minute. The worst parts of my stay:
1. They had no drinking water (and the tap water in Quito is not for drinking). I was dehydrated and a had a terrible cramps. When I called them for water, they were not please and showed it in every possible way right there, and for 2 days after. My apologies the next morning fell on the deaf ears.
2. DISGUSTING towel with huge black stains was given as a bath towel. The next morning, I left it in the shower, wet. When I came back, I found it hanging on the shower door to dry, no clean towels.
3. No WI-FI in the room. Two computers in the hall do not have a stable Internet connection.
4. Alicia refused to print, even though I offered to pay for that service, a 3 line letter. (But her son, later on did just that) ( Hasten to add that Alicia's son Juan was very pleasant and helpful in every possible way, quite unlike her and her daughter, who softened up only by the time I was paying)
Recommending this hostal to those, for whom price and safety are important. If safety is of secondary concern, stay at the Hostal La Ronda (see my review of it)
other reviewers say that the 3-rd floor is best, but I stayed on the 2-nd floor
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC