Based on very good reviews in some sites, we were expecting much more of this hotel... 4 stars is much overrated, the hotel deserves 3 at best. The room was more or less OK. Breakfast was basic. The second morning when there was a tourist group present, plates were constantly empty and people had to wait to get cheese or ham. A woman in reception looked really ill but was still at work (thats really unpleasant, as when I am on a vacation I don't want to catch a flu or something). But the most unpleasant moment was when on the day of departure we had to wait for pick-up from hotel, we were allowed to use internet only for 1 hour. Then the receptionist just said that "the computer is closed". There were no other guests waiting to use it. This is not an attitude of a 4-star hotel. There are so many hotels in Arequipa that have better price, location and attitude. I would never choose this one again.
Region: Peru > Arequipa Region > Arequipa
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Ranked #17 of 84 hotels in Arequipa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casona Plaza Hotel AQP 3*
- Official Description (provided by the hotel):
- Casona Plaza Hotel AQP located strategically to only a few stables of Arequipa principal Plaza – Sur del Peru offers them a modern structure of housing, restaurant, room of events and with wireless access to Internet of high speed that is free also it possesses a multilingual personnel and offers a personalized attention of the first level. ... more less
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