I was utterly blown away by Hostal Amuru. Stayed four nights in two different triple rooms with two friends. First room was on second floor of the hostal -- sweeping views of the historic center of Cusco and the mountains. Second room (after we overnighted at Amaru Valle in Urubamba) was on the first floor, and lacked the view.....but they probably want to share it with as many guests as possible.
Size of rooms was goldilocksy - not overly big, but not too small....an acceptable amount of space for three adults. Rooms were clean. Furnishings had a hand-carved wood look, which contributed well to the ambiance. Clean. Good size for private baths in the room. (One peculiarity -- the private baths are framed into the actual hotel room, so that does have an impact on privacy.) Also used shared bath for single rooms. It was clean, and it was very small. (If you cared about a big bathroom, you probably wouldn't get a room with a shared bath. Right?)
Hotel was also simply beautiful. Spanish colonial feel done perfectly. Three garden courtyards, golden-colored walls, natural woodwork, red tile roof. The French Candians who arrived kept saying "C'est bon" with amazement. The professional photos on the hotel's website do not really do the place justice.
Location is superb. Walk one block -- see the Inca foundations of the Archbishops Palace. Walk two more blocks -- you're in the main square. Walk three more blocks and you can pick from a supermarket OR the traditional Mercado San Pedro. (At 11,000 feet, that might be all the walking you have in you.)
What really wowed me about Hostal Amaru, though, was the service. Airport pickup -- 12 soles. Also, we opted to combine the hotel-arranged two-day tour of the Scared Valley and Macchu Pichu, with an overnight at Amaru Valle in Urubamba. Everything went EXACTLY as planned -- like to the MINUTE. Was very very pleased with the whole experience. On our first night, we asked for a knife to cut open some avocados. An employee brought them to us, with napkins and glasses, formally arranged on a serving tray!
Still not quite convinced? How about this: My backpack packing wasnt quite right, so I decided to use the hotel's laundry service for my socks, underwear, and a couple shirts. (7 soles per kilo) At the last minute, I threw in the pair of jeans I had been wearing. About 30 minutes after I dropped off the laundry, I realized I couldn't find my wallet. I feared I had left in my jeans. I went to the desk, but they had already sent my laundry off. So, they called the laundry service and the service did in fact find my wallet. Story over? No.....the hotel then had the laundry service have a courier return my wallet to me so that I was not inconvenienced! (All money and cards still there) WOW!
The ambiance, location, and service are among the best I have every experienced at any hotel, regardless of star rating or price. But, at $70 for a triple room, this place is basically going at backpacker hostel rates. To me, that makes Hostal Amaru a hotel value without parallel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC