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All reviews shuttle boat zeytouna beach small hotel lagoon view pool bar rooms are comfortable relaxing hotel small beach downtown el gouna plenty of sunbeds fantastic hotel bars and restaurants egypt sea waiters varieties marina
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Reviewed May 12, 2015

I have been invited to a dinner at the Sultan Bay by its nice GM Mr.Amged. I have been staying at Arena Inn but he wanted me to test the Sultan bay. It was a great dinner experience . The food is variable and of a very good quality.

Room tip: take a sea view room
Date of stay: May 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank EgyptHoneymooner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vlusci, General Manager at Sultan Bey Hotel, responded to this reviewResponded May 16, 2015

Dear Guests,

Thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed.

Glad to read that you enjoyed your stay, I remain at your entire disposal for any other question or wish you might have for your next holiday. Thank you very much for your trust and see you soon again at Sultan Bey or Arena Inn Hotel hopefully.

Warm regards

Maged Maher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2015

Great 4 **** hotel, friendly staff, near the center of El Gouna only a stroll and you're there. Take a TUC-TUC during your stay and you can explore El Gouna very cheap.
The manager( 5*****) and staff a really friendly and helpfull, the best of 40 holidays we made.
Small pool but Zeytona Island is great and the free boat brings you there.
Great food and the drinks.
If you need a Cab for going to Hurghada go to the center wher the Bus Stops and the TUC-TUCS and they will arrange a fair price.

Room tip: ask for Pool View or sea view
Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Gerrie v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vlusci, General Manager at Sultan Bey Hotel, responded to this reviewResponded May 16, 2015

Dear Guests,

Thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is needed.

Glad to read that you enjoyed your stay, I remain at your entire disposal for any other question or wish you might have for your next holiday. Thank you very much for your trust and see you soon again at Sultan Bey Hotel hopefully.

Warm regards

Maged Maher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 26, 2015

1st visit to Sultans and was very impressed. We had a lovely room, with plenty of space and lovely view. The breakfast was very good, with lots of choice and very fresh.
The only downside is people putting their towels on the sun beds early. I thought this practice had disappeared in the 80s.

Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank WestonOxford
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vlusci, General Manager at Sultan Bey Hotel, responded to this reviewResponded April 27, 2015

Dear Ms. Amber,

Thank you for having taken the time to share your experience at Sultan Bey Hotel on TripAdvisor. All our guests' comments are of a high value to us, as we consider them all a very useful tool to maintain or improve our customer service whenever it is needed.

Glad to read that you enjoyed your stay with us, I remain at your entire disposal, should you have any question or wish for your next holiday.

Thank you for your trust and see you soon hopefully

Best regards

Maged Maher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 14, 2015 via mobile

My second visit to Sultan Bey , clean , in the center of Elgouna where every place is just a walking distance where you can eat or do shopping , staff are professional and willing to help throughout the day with a smile, accessibilty to nearby lovely Zeitouna beach by shuttle boat where the boat and beach entrance are free for residents of Sultan hotel and this is a bonus , food is good and chefs are ready to walk the extra mile to please the guests ...

Date of stay: April 2015
Trip type: Travelled with family
2  Thank Sherif-Sadek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vlusci, General Manager at Sultan Bey Hotel, responded to this reviewResponded April 21, 2015

Dear Mr. Sherif,

I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary.

Glad to read that you enjoyed your stay with us, I remain at your entire disposal, should you have any question or wish for your next holiday.

Thank you for your trust and see you soon.

Best regards

Maged Maher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 13, 2015 via mobile

This was my fourth visit to Sultan Bey and it was fantastic as usual. Staff there are very nice and professional, always serving with a smile making us feel at home. The hotel is always clean and well maintained and the general vibe there is relaxing and chilled. The only thing i have a comment on is i wish their breakfast buffet had more variety, the food quality is great but not a very wide selection. However on my next visit to Gouna, i'd still choose Sultan Bey :)

Date of stay: April 2015
Trip type: Travelled with friends
2  Thank DinaM83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vlusci, General Manager at Sultan Bey Hotel, responded to this reviewResponded April 21, 2015

Dear Ms. Dina,

I first of all would like to thank you for having taken the time to share your experience at our hotel on TripAdvisor. All our guests' comments are of a high value, as we consider them a very useful tool to maintain or improve our customer service whenever it is necessary.

Glad to read that you enjoyed your stay with us, I remain at your entire disposal, should you have any question or wish for your next holiday.

Thank you for your trust and see you soon.

Best regards

Maged Maher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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