My wife and I have just returned from a most enjoyable weeks stay at the Premier Romance,as a previous reviewer mentions the devil is in the detail in this case the clue to a wonderful stay is in the name "Premier"
From the minute our holiday in Egypt started,being met by a Limousine driver at Hurgarda airport until the minute we were dropped back at the airport our holiday was amazing.
The level of service we were given was second to none and it would be difficult to find fault with any of the Hotel,s management,staff and it's facilities.
We were met ontime at the Airport and whisked away to our magical world for a week of pampering and peace and exemplary service.On arrival at the Hotel we were ushered into the Lounge Bar for a welcome drink and the more than welcome addition of a hot moist towel to clean our hands and faces,whilst our check in was being processed,a member of the reception team came to us to confirm details,we did not have to stand in line,the whole process took minutes.We were then invited to go to the Restaurant for dinner,bearing in mind this was at 21.30 the food provided was of more than sufficient quantity and quality.After dinner we were shown to our room and our cases followed with surprising haste,everything was handled in a professional manner and left us with the feeling that we had made a good choice of coming to the Premier Romance.
After a goods nights sleep,in a room with all the essentials provided ,towels,slippers,robes,air conditioning,mini bar,complementary fruit and bottles of water we made haste to the Dining room for breakfast,the choices were overwhelming and fresh and hot,you could even have your eggs cooked to order in any way shape our form you requested.The waiting on staff were pleasant and welcoming and made us feel at home.
Our stay just got better and better as the week progressed ,a vist to the Spa was undertaken,a must!.After indulging ourselves in a "Cleopatra" introduction we booked another three massage session and found them most invigorating and well worth the money,probably around half the price for the whole package that you would be expected tp pay in the UK.
The beach experience was again a great one with attentive staff and attention to detail,towels,sunglasses cleaning and a constant supply of water and other drinks were made readily available.
A visit to the Chinese restaurant was made as was a visit to the Italian one,for us the Chinese experience was good but the Italian one was superb!! Full compliments to the chefs in both establishments are well deserved
It would be difficult to name everyone who made our well deserved week away a memorable one without having access to the payroll list of employees,the following people are worthy of a special mention
The Hotel General Manager,Mr Mohamed Saieed,the reception staff,Sabry and Amr,Hassan,the porter,Ibrahim on the beach,the waiters Saber,Eltayeb and Rammadan and the two Spa colleagues Rose and Mido.
In closing we would have no hesitation in recommending this Hotel to anyone and everyone