I stayed at Jaypee from 20th May to 23rd May in executive room. The property is excellent and i am sure no other hotel comes even closed to this one around Mussoorie. The location is excellent and is sufficiently far from whole chaos at Mall road. Once you are in the hotel it is difficult to imagine that this property is located on a hill station!! There is loads of space and it provides a very good resort like feel to its guests.
The food is good. Indian food preparations are excellent. Continental preparations were OK and at best can be avoided at the restaurants.
The hotel must ramp up its staff. They do not match up to the standard of this property. My daughter fell ill and on inquiring the front desk on options to fetch the medicine, the person was more interested in minting money. His immediate response was that they can arrange medicines but i need to pay 400 rs for the taxi.
Secondly, we consistently complained about a foul smell from the bathroom but only temporary solution was provided. On raising my voice on 3rd day, our room was changed. I know these things can happen anywhere but the response from front desk manager was sloppy. He went ahead and blamed the maintenance team for misleading him about the resolutions. I could clearly sense some arrogance on the part of hotel staff.
Thirdly, i feel the hotel does not have separate smoking/non-smoking rooms.
- Also Known As:
- Jaypee Residency Manor Hotel
- Jaypee Residency Manor Mussoorie
- Jp Residency
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