Stayed here again in April this year. This was our 6th stay over 10 years and we were pleasantly surprised to see that all of the 40 or so rooms now have been upgraded in some way, and now offer only Superior or Deluxe Accommodation. In fact we noticed many minor improvements and changes throughout the whole establishment. The Management do listen to your voice and such comments which are posted on sites such as this are valued as feedback upon which if necessary they can act. The Lobby Area was undergoing a major refurbishment which when soon finished will also incorporate a Guest Area including computer access and extra Tourist facilities. What draws us back here each time is a number of things. Once you have escaped from the very busy road at the front, you find yourself in a most peaceful and embracing environment. All of the hustle and bustle is forgotten. The grounds are spacious and the gardens are lovingly cared for. While the Puri Dalem is not a 5 star Resort which you may find at Nusa Dua or Seminyak, it offers so much for the price you pay! Two beautiful swimming pools, a Restaurant with incredible prices and good quality basic food, and the most friendly and accommodating staff you could wish for. I think most of the other guest comments on this site are in essence of similar tone, and if a problem does arise I can assure you the Management take your concerns very seriously and endeavour to correct or compensate for them in other ways, eg by offering a free shuttle bus to the Beach. However this is Bali and we as visitors to this magical island must remember, sometimes our expectations are a little askew. This Hotel may not be for everyone, especially if you want 5 Star luxury, pampering spas on site, or a beach side Resort. If this is the case then go somewhere else, but if you want value for money, serenity, comfortable accommodation, please share in this gorgeous little secret, you won't be disappointed.
Take the free shuttle bus to the beach rather than try to cross the busy Bypass road, especially if...
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