I was initially staying in a villa just outside the city centre but chose to move to Cinta partway through my stay as I wasn't happy with the cleanliness, service or location of my villa.
The staff at the cinta were amazing, I was travelling alone and arrived in a bit if a panic having suffered a severe allergic reaction to an insect bite, I explained I was worried to the host who I think was also the evening manager but I'm not sure. Anyway, he immediately popped me on the back of his bike and drove me to the doctors down the road, he also waited for me whilst the doctor prescribed me some medication and drove me back, I felt so much better!
The rooms are clean, modern, have great decor, wifi, satellite tv and a DVD player which not all of the other hotels offer. The bathroom also has a bath as well as a shower which again all hotels don't have.
The staff are lovely and cannot do enough to help, they also seem happy which seems an odd comment to make but I've found some hotel/restaurant staff in Bali to be quite miserable...
The only minor improvements I could suggest would be
-Perhaps a small fridge in the room and a kettle
-it should be easier to navigate between the tv and DVD mode rather than having to switch buttons at the back of the tv....
-you can only book a room with cinta directly, I chose cinta because I was in the area and able to view a room. Had I tried to book in advance and searched the net, I may not be booked here in favour of a similar hotel booked via an affiliate website offering a discount, I don't think the cinta offer an discounts for any advance/late bookings.
Other than that, perfection!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC