This was our first time to Turkey and will certainly return to the area. I have never written a review before but feel so strongly that felt the need to warn people about Sunbird. On Side itself, the locals were very friendly especially if you made an effort to learn a few words of Turkish and we loved the location, that is the positve now to the issues. We booked a 2 bedroomed apartment but when we arrived at 2am we were ushered to a very smelly and damp ground floor 1 bed apart. We were 2 adults and 2 teenagers! The beds were dirty and not all even had pillows. We went back to the reception to complain and show a copy of our booking stating clearly that we had paid for a 2 bedroomed apartment to which we were told to return to our room and wait for the Manager at 8am. This we did no one came! We again asked to see the manager who finally did arrive and very grumpliy told us we would have to return at 12pm. This we did, again at 12 no one came to update us. Finally I lost my temper to which we were 'frog marched' without a word to a 2 bedded apartment, that was dirty and mouldy but at least was spacious and did have 4 beds. We were not spoken to again the rest of the holiday by reception or the manager and at no stage was an appology given. My advice is stay away from this place, there are many lovely places to stay in the area and we did enjoy our holiday but not the apartment.
- Also Known As:
- Pelikan Apart Hotel Side
- Side Pelikan Apart Hotel
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