Crummy furniture, dark dark common space, and jekel and hyde staff.
Booked a room for two and were bullied into paying in advance for transport from airport to Hotel. Double confirmed in writing that it was a room for two with a bed for 2, to be sure we didn't end up with twins. Flight was very late, we were tired and arrived to find ourselves booked into room with twin beds. After another hour and a half delay, we finally found ourselves at the "private room" place several blocks from the office (ALWAYS a bad sign).
The room had cheap Ikea furniture that fell apart while we were there, and we were given the hairy eyeball for this, without reason.
In a day or two we were told that we had to pay more than 80 euros extra for the time the taxi was kept waiting. When we said that paying in advance for hotel transport, giving all flight info in advance, was only done to avoid exactly this. Before we could barely finish our sentence, to say nothing of being honestly listened to, we were told, in the rudest, most inappropriate, positively vicious way, that if we didn't pay immediately, our things would be locked up, we would be carted away by the police, and "here in Russia our owners have arrangements, and it will be quite unpleasant for you". Who said this? It was Tatiana, affectionately known as "Tati" in other reviews. She is very good at befriending and relating to people, especially women travelers, and practically has a cult of personality about her, some people take to her so much. However, if you are not carefree about paying additional charges that come up (and they definitely will), you will find yourself victim of Russian mafia threats and extortion before you can blink.
When you are faced with such nastiness, such uncalled for, unprovoked (we never raised our voices or became even stern!) nastiness, it really dents your mood and it's just the last thing you want on your vacation. STAY AWAY FROM THIS PLACE. No one should ever, ever, ever, be threatened by hotel staff. Inexcusable, full stop. AVOID THIS PLACE FOR SURE.
- Official Description (provided by the hotel):
- Nord Hostel one of the most centrally located hostels in Saint-Petersburg. You cannot possibly be closer to the Hermitage, one of the largest and oldest museums in the World, city's main square, the Palace square, and magnificent Winter Palace, residence of the Tsars. Just walk through the Arch and immerse yourself in history and beauty! ... more less
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