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All reviews deluxe room relaxing stay checking in f b complimentary breakfast accommodating staff bathtub staycation rona modified wedding event ms preparation philippines qc comfort
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Reviewed December 10, 2012

Great stay in the hotel. the crews are very kind, polite and accommodating. I would like to commend Daph, Gail and RJ for making our stay extra special with their smiley face and very accommodating approach.

The food was also great! My hubby and brother-in-law really liked the ensaymada.
In terms of the hotel rates, we are very fortunate that we were able to avail the 40% discounts. Hence we enjoyed our stay without any regrets :).

Some points for improvements:
1. They just need to have a larger and clean parking space.
2. Additional elevator since Cocoon is only using 1 elevator.
We experienced long waiting in elevator since that time they have 3 wedding preparations and there are a lot of people going up & down of the elevator.

Date of stay: December 2012
  • Trip type: Travelled as a couple
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1  Thank Ria T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 9, 2012

honestly, this is not my first choice of hotel for the party i organized because i was pencil-booked and ready to make my downpayment to the other hotel with a very strategic location, also in quezon city.
unfortunately, the other hotel had other plans all of sudden on the date i booked and they want me to move the original date i wanted. i was disappointed with the turn of events and have to make a quick decision since the day i wanted fall on a december and friday (peak month and day!)
i went straight ahead here after a meeting with the rep of the hotel i initially wanted and made me in a "hanging" position"
blessing in disguise, i met the director of sales. ms rachel and had an instant rapport and felt her sincerity. i double checked the function area/events place ( i just had a quick viewing here on the 1st) and realized this will be enough of my need and worth the second look!
right there and there- i gave my downpayment and finally booked my venue for my organization!
ms rachel and her team are very accomodating and helpful.
i was happy with the fact that i booked cocoon!
the guests were all raving how great the food served! they have their personal favorites!
customer service is valued here in this hotel.
regarding my one night stay here, i love their beddings i slept well after the party.
oh not to forget, their spa is really good!
i definitely recommend this hotel!

Date of stay: December 2012
Trip type: Travelled on business
1  Thank riccollectionz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 9, 2012

I had my staycation here last Nov 30 - Dec 2. Staff were very friendly and welcoming. The bed was perfect. It was the softest bed and it was matched with the softest pillows. The roof deck was perfect for chilling. But the Breakfast buffet was neutral though.
But if you're looking for a place to relax. I highly recommend this hotel. :)

Date of stay: December 2012
  • Trip type: Travelled with friends
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1  Thank Chynna C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 6, 2012

When I think of green facilities, I usually think I'll have to compromise comfort for being socially responsible.  But not here.  I was really WOWed by this hotel.  The decor was very tasteful and elegant (not my idea of what recycled/repurposed materials would look like), the bath amenities were organic/bio-degradable (but they were spa-quality), the standard room was large, comfortable and luxurious (they take care of reducing my carbon footprint not through smaller real estate for their guests but smarter fixtures and green technology), and on and on it went.  Pretty awesome.  

But I personally don't pick my hotels based on its eco-friendliness.  Certainly not a primary consideration of mine.  I'll recycle at home, thank you very much.  But when I travel, I want comfort and convenience!  And this hotel delivers on both, in a very big way!!!

The room was great... I just loved the hardwood floors!  The bed was so comfortable I didn't miss my tempurpedic much on this trip... down pillows, sheets typical in 5-star hotels.  Good sized bathroom with separate shower from bath tub, in-room safe.  And it was also pretty quiet in the room. I was surprised to learn that they were actually fully booked... pretty good sound proofing.

The best part of the hotel was the staff.  They were very attentive, courteous, friendly and efficient.  They seemed to actually enjoy what they were doing and they were eager to attend to my needs without being obtrusive.  Now that's service!

This was a real gem of a hotel.  I didn't think a green experience coud be so luxurious.  I will definitely stay there again on my next trip to the Philippines. 

Date of stay: October 2012
  • Trip type: Travelled solo
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Luisa_SF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2012

check in Nov. 30, 2012 at 2pm - out by 12:30pm Dec 2, 2012

Sleep - super soft and comfty bed.
Room - so fresh and clean: for couples na ikakasal sa Q.C. this hotel is the best!!! spacious room and visually charming designs at halos katapat lang nya Estrel's Caramel Cakes hehe
Staff - so friendly and accomodating, they don't make silly faces when they react they just smile like my friend would say 'walang kieme'. Many thanks to Gail, Rick, Joe, RJ, Joseph and the rest of their staff.
Price - worth my money talaga.
Food - not overwhelming na pang PG, pero more than enough para mabusog ka - They have our local favorite for breakfast na 'tapsilog'.
Place - super at home kami kse walang maiingay na kala mo sa kanila yung lugar (jologs na sosyal); wala sila sa timog main road kaya d maingay; not for smokers which is good for non-smokers like me hehe; walking distance sa mga resto, club etc.
Parking - secured but limited pa sa isang basement pero may pangalawang basement pa na nkaabang na ginagawa...anyway nag park ako sa harap hehe.
WIFI - free connection!
Elevator - single elevator lang pero enough space and for 6 flrs ok na sya.

....all these considering nagsisimula pa lang sila, I went there with little expectation but left with oh so high regards...

Room tip: make an early booking
Date of stay: December 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Time T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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