As I'm writing this review I'm hold with yet another travel agent trying to book what will (hopefully) be my third trip to the Mandarin Hotel (also known as the Mandarin Apartments and Mandarin Grove).
Having read somewhat mixed reviews of this hotel on various review pages, I thought I would share my thoughts with you.
I first stayed at the Mandarin in September 2005 and booked it as a cheap(ish) last minute getaway. The holiday got off to an irritating start with us being defered to another hotel hotel for the first night of our stay due to them being overbooked.
When we finally got our room, and suitable compensation, the following afternoon both I and my partner were very pleased with the standard of the accomodation. We were in one of the new rooms in the main block of the hotel. The room was large, clean, bright and very comfortable. I would normally be pleased with a room of that standard at a £100+ a night hotel. I would rate it 8.5 / 10.
The following year we were put in one of the older apartment blocks. Whilst the apartment was much larger than the hotel room, it was not nearly so nice and was showing it's age badly - loose skirting boards, holes in the ceiling and mouldy shower curtain (replaced within 5 minutes of a call to reception). Also there was that general feeling of 'grubbiness' that comes with an old room - it was clean, and cleaned regularly, but, because of it's age always looked and felt dirty. 5 - 6 / 10
Service is a bit of a mixed bag - some excellent hotel staff - my girlfriend broke her wineglass and cut herself and our waiter dahsed off to return moments later with hot water, disinfectant wipes and plasters yet refused to accept a tip as a thank you. Others waiters seemingly wilfully ignored any attempts to get their attention.
Drink, while being on the weak side, is plentiful and the evening meals and breakfast, in my view, were very good. Not a-la-carte standards by any means, but a cut above any other self-serve hotel restaurant that I have eaten in.
Despite my modest years (31) I'm a bit of an old man at heart, so am not the best person to comment on the entertainment - Radio 4, a copy of the Times and a gin and tonic make the perfect evening for me, so snake charmers and karaoke are not really my thing!
In short, this hotel is by no means perfect, but, in my opinion, the positives outweigh the negatives. I would be surprised if you do not have a good holiday based here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC