My dad + I stayed at this hotel for one week in June 2011 - it was without a doubt one of the best holidays we've ever had.
We arrived on June 16th during the very early hours of the morning, and even despite it being so early, we were welcomed by friendly faces and immediately made to feel comfortable with the environment. A member of staff took us right up to our room and helped to carry our suitcases up two flights of stairs, showing us all of the facilities which we had in our rooms and explaining how everything works (such as using a card for the electricity etc) Our room was one of the newly decorated rooms (browns + cream colours, and generally very modern) so that was a bonus really. The room was cleaned everyday, we were given fresh towels and fresh bottles of water every morning, which we left in the fridge for us - whilst booking our holiday back at home, we requested a pool view room, and we were lucky enough to get one where we could see the pool and the beach from our balcony. The beach was literally a 20 second walk over the road, where there were sunbeds and umbrellas that had been reserved especially for guests at our hotel. There were security men wandering around that area, making sure everyone on those sunbeds were staying at the hotel (by checking their wristbands - so that was good too!)
The food was very good, slightly repetitive as it was similar each day, but it was cooked well, hot, tasty and there was something for everyone, so nothing to complain about really!
The staff were SO friendly - we became very good friends with a couple of the bar-men and a number of people who worked in the shops right outside our hotel - they made us feel very welcome, they spoke to us numerous times throughout each day and invited us for tea + coffee with them - there was an internet café around the corner, but they insisted that we used theirs so we didn't have to pay to use it - they were lovely. I became particularly close to one of the boys who worked there, he bought me drinks on Bar Street each night (which you walk on to as soon as you leave the hotel) and we are still in touch now! :) They truly welcomed us into their country and made us feel at home.
To anyone having doubts about whether to stay at this hotel, I really do recommend it - I've read some pretty bad reviews about it elsewhere, but in all honesty, it's ridiculous - it's a fantastic hotel, great facilities, staff and food - definitely worth going.
We are already looking forward to going again next year for our holiday, hopefully going for an extra week next time! Excellent holiday overall, loved it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC