I had single use of a double room for €28 per night, including breakfast which represented first class value for money.
The room was not large but clear and adequately furnished with a large balcony with view of the Art Gallery.
It had an en suite, mini-bar and TV.
The hotel is well located. Less than 50 metres from the Archaeological Museum and the Museum of Bulgarian Freedom – plus others.
It is an easy stroll from the Tsarevets Fortress and the Church of the 40 Martyrs.
There are several restaurants close by and the old city centre area is around 10 to 15 minutes away on relatively flat terrain.
Unlike previous reviewers, I found all staff friendly but with little English. The breakfast is still exactly as described but this is adequate. An example of the staff’s attitude was that when they were told not to bother with the jam and honey as I am diabetic and cannot eat it they offered to go out and buy me a special breakfast - hot banitsa.
The tag to operate the lights is on the same ring as the door key. This means that, unless you separate the two as I did, you cannot both have the lights on in your room and have the key in the lock (important for both security and fire escaping).
There is no shower curtain so that after a shower the bathroom – including the toilet area floods.
The internet did not work in my room at first – meaning a nightly trek to the dining room to get a signal. However, it was sorted before I left.
When items were removed – empty water bottle ex mini-bar and virtually new soap – they were not replaced.
As a previous reviewer warned, it is not always possible to pay by credit card despite the booking form stating they take Visa and Amex – only one member of staff knowing how to use the machine. So, be warned and ensure that you have the necessary cash. My booking was designated in € and I was able to pay in that currency – though needing to have more or less the exact money.
Recent legislative changes mean that Bulgaria has returned to the requirements of a communist police state in that people staying with friends in private houses have to be registered and your passport is required for hotel check-in.
There seems to be problems with water in parts of Veliko Tarnovo. We were unable to get a coffee in one restaurant in town before leaving because of this. It might pay to check this out – although I had not problems in the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC