I spent a few days here because of nearby business; it was horrible. Mold in the carpet from a leaking air conditioner; complaints regarding it went unheard. Poor maid service; sometimes they changed the towels and added shampoo; sometimes not.
Overnight packages that arrived simply languished at the desk; they did not have sense enough to notify the guest.
A burly, nasty "security guard" with an unnecessarily prominently displayed gun lurked in the lobby, giving all the evil eye....even guests.
The pool was closed, and stayed closed, without explanation.
The lobby staff seemed functionally disabled; downright stupid.
Birmingham has a great freeway system, and a lot of hotels. Go up the road an exit or two and get away from this dump!
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