Jaipur was my favorite city in India and staying in the royal tent was not too bad.
I will start off with the GOOD:
The staff were very friendly and helpful.
Mr.Guarav Seth in reservations helped me so much with the Oberoi properties and did everything possible and more. He called me everyday sometimes twice to see how I was
doing. Every company should be so lucky to have someone like him!!
The chef, Amar was by far the best out of the 4 oberoi properties I stayed at this trip. I am a picky eater and can't have all the spicy food but every meal he made was better than the last. He spent a lot of time with me and I really just left it to him and it was amazing. He even packed the best lunch for my 8 hour road trip to Udaipur which I would NEVER do again but the airlines are not reliable so they suggested using a driver. The strawberry smoothie was just fresh berries and absolutely delicious. I went to see the home of Mr. Oberoi and he even had the smoothie there with some cookies.
They have the best laundry service and it is packed fresh in a basket.
The GM, Vincent Guironnet was very nice, he checked everyday to make sure I was happy and didn't need anything.
My breakfast was great and served hot every morning in my tent.
Go see the Gem Palace. The owner spent hours with me showing me the most incredible huge masterpieces and I got to try on a 6 million dollar necklace dripping in sapphires and diamonds, every woman's dream!
The NOT SO GOOD;
There are 2 tents in the royal suite and the one with the dining area and living room smelled musty and I really didn't use it.
The peacocks are beautiful but everyday there were droppings on the outside table and all along the path to my door which needless to say is not appealing to walk up to your room and see. I mentioned it a few times but they were still there.
The main tent is a bit crowded and the bathroom doesn't have a full length mirror. Also the magnifying mirror was broken and should have a light.
Most of the bathrooms have a marble floor in the shower and there should be a bathmat since it is very slippery when wet. I mentioned this to Mr. Oberoi.
The dishes were not cleared in the main tent and I would come back in the afternoon to find them still there.
They charge for Wifi but you get the first 10 minutes free. I think at a 5 star hotel, they shouldn't charge you and the 10 minutes is ridiculous.
If you don't like noise, I wouldn't stay in the tents since you do hear the birds and whatever kind they are, it is loud enough that they provide earplugs which should tell you something.
The pillows; they have 4 kind, one of them being buckwheat. Who in the world requests a buckwheat pillow? In the New Delhi Oberoi, I asked for one of the other pillows, a hypo-allergenic one and they sent me these buckwheat things that had rings of yellow stains and felt like hay. I even asked the GM of the Udaipur property if there was anyone who actually requested these and he said no. I had the opportunity to meet with Mr. Oberoi and asked him about these pillows and honestly, I don't think he knew either. I should say that he was so gracious, comped my stay in New Delhi and took the time to meet with me on a Saturday night. The staff and management say that every comment is taken seriously so I called him to see if that really was the case. There was an incident with a guide they provided in New Delhi who took me to a place not recommended by the hotel. I bought a sari for my daughter and the room manger asked what I had bought so I showed her and she asked what I paid and then informed me that they charged about 5 times what it was worth.
I know they use a company to do a thorough review posing as a guest but whoever they have hired is not doing the best job and said I could do a better one. I asked Mr. Oberoi if he really wanted a list of things that I thought should be changed or done and he said he did so I just kept notes and the list was rather long.
I have read about the Oberoi hotels for years in all the travel magazines and have wanted to visit India and see for myself. Some of the properties are beautiful and the new Gurgaon in New Delhi is slick and modern. It was funny that Mr. Oberoi said he didn't care much for the modern look. I loved it but only stayed for about 6 hours on a layover and to meet him.
I have stayed in some of the nicest hotels in the world and there are very few that don't need a single detail changed so I am being hyper critical but that is why I read trip advisor. I like to read all the comments and appreciate the good and the bad. I just didn't feel it lived up to its reputation and hype.
The 2 adjectives I use for the people of India are kind and patient which you would need to live in a country with a billion others and was amazed at how they do it in such stifling heat. I loved the country and it is a feast for the eyes with so many magnificent things to see. I met some of the most wonderful people that I will never forget and vow to come back one day.
I would go with the luxury tents
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 June 2012
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Thank you for staying with Oberoi Hotels and Resorts on your recent trip to India. We are delighted to know that your Indian vacation overall was magnificent and memorable.
I really appreciate your generous comments about your stay with us in Jaipur. Thank you especially for recognizing Gaurav and Chef Armin, who left a very positive impression on you. I will personally share your message and compliments with them. I also would like to thank you for all your valuable feedback, which you had also shared with us in person during your stay.
Thank you once again for sparing your valuable time and reviewing your experience with such details at The Oberoi Rajvilas. I will hope that you will visit India back soon, and will look for an opportunity to welcoming you back with Oberoi Hotels and Resorts.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC