After booking our Honeymoon from a website, we arrived at Africa's Call only to find that this facility is not what they portray on the website. No king size bed (double only) No Champagne (not even drinking glasses in room) No Kettle or cups to make coffee. No Ice in fridge. No soap in bathroom (they are cutting costs the manager Dean Taylor said) Dirty bathroom (pictures taken) NO HOT WATER !!!!. Satellite TV not working. These were only a few things we were unhappy with. Because it was a Sunday evening and we just drove over a1000km we said to the manager that we would only stay that one night and would leave just after breakfast the next morning. At breakfast we had to wait 40 minutes as they had no eggs in the kitchen. We demanded a payback of our deposit (R3000) as this was a misrepresentation of who they really are. The owner said that he will get legal advice before any payments will be made. according to the signboards this was suppose to be a 4 Star accredited B&B. Luckily we found other accommodation but this did not make up for the fact that we now had R3000 less to spend on our honeymoon. All we want is a refund !
- Official Description (provided by the hotel):
- Where the bush meets the beach, luxury accommodation 150m from the beach with an all African still, with first class service. ... more less