We wanted to spend a nice weekend in Alba Iulia and planned to stay at a 4 stars hotel with SPA - sauna and swimming pool. The surprise was that the sauna and the swimming pool were closed during weekends. Of course they did not say anything when we made the reservations. The rooms are big but ugly - old furniture, used sheets. They prepared the rooms only for 1 person. (we reserved 2 double rooms - 2 couples) - so, 1 soap, towels for 1 person, 1 pair of slippers. The ropes for the second person were brought wet…They are using the AC for heating. The most terrible thing was the water. Though it was 4 stars hotel it had showers and not bathtubs. The water in the shower was dark brown... So, we had the change the room at 10 p.m.
This is not everything - in the morning - cold, poor breakfast, bored waiters with no interest to serve us. The jam (home made, they said) was stored and served from used jars they have recovered after consuming chocolate cream, pickles and other aliments sold in jars...
This is not, by any means, a 4 stars hotel. They have no idea of what hospitality means or customer service. It should be rated as 2 * and it should have the prices for 2 *.
- Also Known As:
- Parc Hotel Alba Iulia, Romania - Alba County